Description
Responsible for defining and leading product suite & offer innovation for the consumer credit card business. This role will be integral part of the consumer card business and lead product(s) and offer innovation to ensure and deliver card products that fit the needs of our growing customer base. Translating customer and market insight, market opportunity, profitability, and competitive dynamics into a clear path to developing best in class product offerings with clearly defined strategy across product value propositions, offers, and capabilities.
This leader will own the product development agenda, leading in a cross-functional leadership role in a highly matrixed environment, providing strategic leadership across key partners within Product, Marketing, Digital, Distribution, Risk Analytics, Finance, Operations, and Technology. The position requires a balance of long-term vision with hands-on execution rigor to ensure strategy translates to measurable business impact.
Primary Responsibilities include:
Skillsets needed:
Proven track record of driving product development initiatives within cards, lending, or consumer financial services; strong consumer card experience desired
Deep understanding of acquisition and portfolio economics for credit card product, lifecycle management, and customer value creation
Strategic architect with the ability to operate in the details; ability to equally set strategic vision and execute
Enterprise leader skilled at influencing across a complex, matrixed environment as an individual contributor
Builder mentality - comfortable operating in maturing state and overall scaling business driven. Someone who can build processes vs follow
Demonstrated ability to translate strategy into measurable financial outcomes
Required Qualifications
Bachelors Degree
10+ years of Credit Card product and/or product marketing experience
Strong knowledge and mastery of the credit card industry and product economics
Demonstrated success is building and scaling new credit card products and programs
Preferred Qualifications
MBA
5+ years in a product development role across major bank issuers
Hours & Work Schedule
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.