Credit/Collections Associate

-Monitor and manage collections for a portfolio of high-volume customer accounts.
-Contact customers regarding past due balances, negotiate payment arrangements, and resolve billing discrepancies.
-Analyze creditworthiness of accounts and recommend credit limits or adjustments.
-Prepare and maintain accurate records of account activity, collection efforts, and payment status.
-Participate in month-end close activities by providing aging reports and collection status updates.





-Experience with credit and collections, preferably in a high-volume environment.
-Strong communication and negotiation skills with the ability to interact effectively with customers and internal stakeholders.
-Proficiency in Microsoft Office (Word, Excel, Outlook); experience with ERP/accounting systems preferred.
-Ability to manage multiple priorities and meet deadlines in a fast-paced environment.


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