Credit & Collections Cash Specialist

Job Summary

Company Overview:

NRS is a leading provider of transportation & supply chain management services, and a family-owned and operated company that has been providing smart logistics solutions for the world's leading retailers and manufacturers for 70+ years. Whether it's NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.

Job Description

NRS is seeking an experienced and detail-oriented Credit & Collections Cash Specialist to join our team at our Lyndhurst, NJ location. Reporting directly to the Accounts Receivable Manager, this position is responsible for accurately applying customer payments, reconciling deposits, supporting accounts receivable operations, and assisting with collection activities as needed.

Duties and responsibilities:

• Process and apply daily customer payments received via check, ACH/EFT, and EDI 820 transactions within the AS400 Accounts Receivable system.
• Ensure payments are applied accurately to the appropriate customer account, freight invoice, and operating division.
• Research and resolve payment discrepancies, including overpayments, underpayments, short pays, and unapplied cash, in collaboration with management and AR team members.
• Access, review, print, and distribute daily accounts receivable reports.
• Prepare and distribute daily reporting related to sales activity, cash receipts, adjustments, payment variances, and beginning/end-of-day AR balances.
• Retrieve and review customer remittance information received electronically to facilitate timely and accurate payment application.
• Assist management with the review and processing of customer refunds and credits.
• Partner with IT and internal stakeholders to address cash application issues and support the implementation of new customer payment formats and processes.
• Maintain organized electronic records by scanning, filing, and archiving cash batches and remittance documentation.
• Perform daily cash reconciliation and end-of-day balancing activities.
• Cross-train in collections functions and provide support during peak workload periods.
• Perform other duties as assigned.

Requirements

• Minimum of 2 years of experience in cash applications, accounts receivable, or a related accounting function.
• Working knowledge of accounts receivable processes and accounting principles.
• Experience within the transportation, logistics, 3PL, or import/export industry is preferred.
• Associate degree in Accounting, Finance or a related field preferred.
• Experience working with AS400 systems is preferred.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Strong analytical, organizational, and problem-solving skills.
• Exceptional attention to detail with a high degree of accuracy.
• Ability to work effectively and maintain productivity and precision in a collaborative open-workspace environment while managing distractions and competing interaction and activity of other team departments.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to work independently while following established procedures and periodic management guidance.

Physical Demands:

• Extended Sitting: Primarily desk-based with prolonged computer use.
• Computer Use: Frequent operation of computers and office equipment, requiring manual dexterity.
• Eye Strain and Repetitive Motion: Risk from continuous screen use and repetitive tasks like typing.
• Office Navigation: Light walking and standing for meetings and tasks within the office.
• Light Lifting: Occasional handling of objects up to 20 pounds.

EEO Statement:

NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.