Accounting, Accounts Receivable Management, Analysis Skills, Billing, Communication Skills, Credit and Collections, Customer Relations, Develop and Maintain Customers, ERP (Enterprise Resource Planning), Finance, Life Insurance, Microsoft Excel, Negotiation Skills, Oracle, Organizational Skills, Pivot Tables, Process Improvement, Reconciliation, Reporting Skills, SAP, SAP ECC (fka SAP R/3 and SAP ERP), Time Management, Vision Plan, Vlookups
IDR is seeking a Credit Collections Coordinator to join one of our top clients for an opportunity in California. This role is integral to managing a large portfolio of customer accounts, ensuring timely collections, and maintaining strong customer relationships within a dynamic and fast-paced environment. The company operates within the finance sector, focusing on credit and receivables management, without emphasizing compensation specifics.
Position Overview for the Credit Collections Coordinator:
- Manage a portfolio of customer accounts to ensure collection efforts are maximized and accounts are firmly reconciled
- Proactively contact customers on outstanding and past due balances, maintaining accurate notes on all collection efforts
- Resolve billing discrepancies, disputes, and adjustments by collaborating with billing and other relevant departments
- Build and maintain relationships with internal and external customers to support collection activities
- Participate in process improvement initiatives, reporting, and team training to enhance collection efficiency
Requirements for the Credit Collections Coordinator:
- Minimum 3 years collection experience (desired 10 years of experience)
- Experience with SAP or other ERP systems, preferably SAP but Oracle acceptable
- Strong proficiency in Excel, including pivot tables and VLOOKUPs
- Excellent communication, negotiation, organizational, and analytical skills
- BA Degree in Finance, Accounting, or relevant experience in lieu of a degree
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.