Credit & Collections Manager

Job Title: Credit & Collections Manager
Location: Canton, Ohio – Monday-Friday (On Site)
Salary: $85,000-$95,000 - Depending on experience

About the Company

Our client is a privately held organization with a strong presence in its industry and a commitment to delivering exceptional service to its customers. The company values collaboration, accountability, and continuous improvement while providing employees with a stable environment and opportunities for long-term career growth.

Position Overview

The Credit & Collections Manager will oversee the company’s credit, collections, and accounts receivable functions. This is a hands-on leadership role responsible for managing customer credit risk, driving timely collections, reducing DSO, and supporting healthy cash flow. The ideal candidate will partner closely with Finance, Sales, and Operations to resolve billing issues and ensure strong customer account management.

Why This Opportunity Stands Out (Credit & Collections Manager):

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• High-impact role directly supporting cash flow, working capital, and overall financial performance
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• Opportunity to own and improve credit and collections processes within a stable organization
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• Strong visibility with leadership and cross-functional partners across the business
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• Competitive compensation package with strong potential for long-term growth
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Key Responsibilities (Credit & Collections Manager):

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• Manage customer credit approvals, credit limits, and ongoing credit risk evaluations
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• Oversee accounts receivable aging and lead collections efforts to ensure timely payments
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• Reduce aging through proactive account management and escalation of delinquent accounts
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• Partner with Sales, Customer Service, and Operations to resolve billing discrepancies and disputes
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• Monitor customer payment trends and recommend credit adjustments as needed
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• Prepare and present AR, collections, and cash flow reporting to leadership
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• Support continuous improvement initiatives related to credit, billing, and collections processes
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• Lead and support AR/collections staff as applicable
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Qualifications (Credit & Collections Manager):

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• Bachelor’s degree in Accounting, Finance, Business, or related field preferred
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• 5+ years of credit, collections, or accounts receivable experience required
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• Strong understanding of B2B credit risk analysis and collections practices
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• Experience with ERP systems and strong Excel skills
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