Credit & Collections Representative

Thermo Fisher Scientific Inc

Pittsburgh, PA

JOB DETAILS
SKILLS
Accounting, Accounting Software, Analysis Skills, Cancer, Communication Skills, Credit Processing, Credit and Collections, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Detail Oriented, Develop and Maintain Customers, Dutch Language, ERP (Enterprise Resource Planning), English Language, Finance, Financial Operations, Food Safety, French Language, Italian Language, Leadership, Mentoring, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Negotiation Skills, Oracle Applications, Organizational Skills, Performance Metrics, Portuguese Language, Problem Solving Skills, Process Improvement, Reconciliation, SAP, Sarbanes-Oxley Act (SOX), Service Level Agreement (SLA), Time Management, Training/Teaching
LOCATION
Pittsburgh, PA
POSTED
17 days ago

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:

Join our team as a Credit & Collections Representative and contribute to our financial operations. In this position, you'll manage a portfolio of customer accounts, leading credit management tasks including credit limit calculations, approvals, and maintenance. You'll serve as the primary point of contact for resolving issues related to disputes, non-payment, and account reconciliation through customer engagement and cross-functional collaboration. We're seeking a detail-oriented professional with excellent communication skills who can mentor team members while maintaining strong customer relationships and meeting performance metrics.

REQUIREMENTS:

  • Minimum 4 years of experience in credit and collections, particularly with governmental and commercial customers
  • Preferred Fields of Study: accounting, finance, or related field
  • Fluent in English and another European language (French, German, Italian, Spanish, Portuguese, or Dutch)
  • Expert knowledge of ERP systems (Oracle E1, SAP) and collection software (CForia)
  • Strong proficiency in Microsoft Office suite (Excel, Outlook, PowerPoint)
  • Excellent communication and negotiation skills for managing customer relationships
  • Proven ability to work independently and resolve complex issues
  • Strong analytical and problem-solving capabilities
  • Demonstrated expertise in credit & collections processes and accounting systems
  • Experience with Sarbanes-Oxley compliance and internal controls
  • Ability to train and mentor team members
  • Strong organizational and time management skills
  • Process improvement methodology knowledge
  • Adaptable to changing priorities
  • Detail-oriented with high accuracy standards
  • Proven record of meeting targets and SLAs
  • Ability to lead and coordinate cross-functional meetings

About the Company

T

Thermo Fisher Scientific Inc

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science. Our mission is to enable our customers to make the world healthier, cleaner and safer. With revenues of nearly $11 billion, we have approximately 37,000 employees and serve customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as in environmental and process control industries. We create value for our key stakeholders through two premier brands, Thermo Scientific and Fisher Scientific, which offer a unique combination of continuous technology development and the most convenient purchasing options. Our products and services help accelerate the pace of scientific discovery, and solve analytical challenges ranging from complex research to routine testing to field applications.

All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our desire to improve mankind by enabling our customers to make the world healthier, cleaner and safer.

If you share in our values and if you're looking for an employer who is strongly committed to developing talent and rewarding achievement, come grow with us at Thermo Fisher Scientific.

Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer.

COMPANY SIZE
10,000 employees or more
INDUSTRY
All
WEBSITE
https://corporate.thermofisher.com/en/home.html