Organization Unit: Sciex LLC Tax Work Location: Redwood City, CA (1235 Radio Rd)
This position is responsible for ensuring customer collections are received according to agreed payment terms. This self-motivated position performs Business to Business collections while working with management and Sales to deliver consistent customer service while reaching and exceeding monthly goals & company objectives.
KEY RESPONSIBILITIES
-Improve Day Sales Outstanding (âDSOâ) to current company monthly/yearly goal
-Ensure all past due accounts have been contacted while enforcing agreed payment terms
-Work with customers to schedule payment arrangements on upcoming and past due invoices
-Convert accounts to ACH/Checks from credit card payments as well as promote electronic invoicing Update account information to ensure contact and other required information is current
-Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately
-Communicate with field personnel to discuss any problem accounts/situations to meet a common goal