Credit & Collections Specialist

Credit Specialist
Greater Hartford Area
Salary: $52,000–$62,000

Our client, a well-established and highly respected organization in the Greater Hartford area, is seeking a Credit Specialist to join their team.

Why Join This Company?

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• Recognized as one of the area's top employers
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• Collaborative and supportive work environment
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• Strong commitment to community involvement
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• Excellent onsite amenities, including a gym, café, and coffee bar
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Position Overview

The Credit Specialist will be responsible for evaluating customer creditworthiness, establishing credit terms within company guidelines, and managing collections activities for a large and complex customer portfolio. This role requires strong communication skills, attention to detail, and the ability to manage a high volume of accounts.

Key Responsibilities

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• Evaluate customer credit risk and establish appropriate credit terms
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• Manage a high-volume portfolio of customer accounts
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• Monitor and maintain aging reports using Excel
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• Review and address orders on hold, credit limit exceptions, and over-limit accounts
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• Communicate with customers regarding overdue invoices and outstanding account balances
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• Handle a significant volume of email correspondence related to credit and collections activities
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• Collaborate with internal teams to resolve customer account issues
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Qualifications

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• Strong experience in credit and collections, preferably within an industrial or manufacturing environment
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• Proficiency in Microsoft Excel
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• Excellent communication and customer service skills
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• Ability to manage multiple priorities in a fast-paced environment
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