Contract Credit Control Analyst

Position Overview

We are seeking a highly motivated and detail-oriented Contract Credit Control Analyst to join our finance team. This critical role will be responsible for managing and optimizing our accounts receivable processes, ensuring timely collection of outstanding debts, and maintaining healthy cash flow for the organization. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a proven track record in credit management and collections.

As a Contract Credit Control Analyst, you will work closely with internal stakeholders including sales, customer service, and senior management to minimize credit risk while supporting business growth objectives. This position requires someone who can balance relationship management with firm collection practices, demonstrating both diplomacy and assertiveness when necessary.

Key Responsibilities

Credit Management & Assessment

• Conduct comprehensive credit assessments for new and existing customers, analyzing financial statements, credit reports, and payment histories to determine appropriate credit limits and terms
• Review and approve credit applications within established authority levels, escalating high-risk accounts to senior management as appropriate
• Maintain and update customer credit files with current financial information, ensuring compliance with company policies and regulatory requirements
• Monitor customer accounts regularly to identify early warning signs of financial distress or payment difficulties
• Develop and implement credit policies and procedures to minimize bad debt exposure while supporting sales objectives

Accounts Receivable Management

• Maintain accurate aging reports and analyze trends to identify potential collection issues
• Process customer payments and allocate funds to appropriate accounts, resolving any discrepancies or disputes
• Reconcile customer accounts and investigate variances, working with internal teams to resolve billing errors or disputes
• Generate regular reports on accounts receivable status, DSO (Days Sales Outstanding), and collection effectiveness metrics