Accounting, Accounts Receivable, Billing, Chargebacks, Corporate Policies, Credit and Collections, Customer Support/Service, Data Analysis, Detail Oriented, Develop and Maintain Customers, Identify Issues, Loan Structuring, Microsoft Excel, Microsoft Internet Explorer Browser, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Outsourcing, Past Due Accounts, Problem Solving Skills, Resolve Customer Issues, Root Cause Analysis, Secondary School, Service Delivery, Territory Management
Job Title: Credit / Customer Services Representative
Location: Harrisburg, PA
Type: Contract (4 months to potential hire)
Compensation: $22.00 per hour
Work Model: Hybrid Onsite once per month
Hours: 40.0
Responsibilities
- Manage the credit and collection maintenance of a prescribed territory of customer receivables.
- Manage the territory within prescribed goals with high efficiency and professionalism.
- Collect invoices, chargebacks, and resolve customer issues effectively.
- Review and approve orders in accordance with company Credit policy and individual goals.
- Maintain assigned customer accounts, adhering to company policies on open balance, aging, order approval, and issue resolution.
- Review and approve orders promptly within company guidelines.
- Collect past due invoices and follow up with customers as needed.
- Resolve non-research related customer issues, identify root causes, and prevent recurrence.
- Analyze large volumes of data accurately and with attention to detail.
- Communicate professionally with co-workers and customers.
- Follow company policies, including attendance requirements.
- Keep work area neat, clean, and hazard-free.
- Cross-train and perform workload-related duties in other areas as needed.
Requirements
- Proficiency in Microsoft Office products (Excel, Word, Outlook, Internet Explorer).
- Ability to learn and utilize various job-specific software applications.
- High School or Associates Degree with emphasis on business or accounting, or equivalent experience.
- Four-year degree in business preferred.
- Ability to work full-time (40 hours per week), including overtime, weekends, holidays, and trainings as required.
- Ability to work in a hybrid schedule, combining remote and on-site work as required.
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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System One
Every day, System One focuses on services and solutions that require a high degree of specialization, in-demand technical skills, and large-scale operational expertise. We are essential partners to those on the front lines of our nation’s most critical infrastructure, technology, and life sciences initiatives.
Founded more than 40 years ago as a staffing partner to the engineering industry, today System One is a diversified organization operating in over 50 locations and putting more than 9,000 people to work in the United States, Canada, and the United Kingdom.
2,500 to 4,999 employees
Staffing/Employment Agencies