Credit Support Representative II

Are you experienced in credit, collections, billing, or customer account support? This Temp-to-Perm opportunity is a great fit for a detail-oriented professional who enjoys working with customers, reviewing financial information, and keeping records accurate and organized. You'll work closely with the Credit Manager and collections team while gaining valuable experience in a professional office environment.

Schedule: Monday-Friday, 8:00 AM-5:00 PM

Dress Code: Business casual

Experience: Relevant credit, collections, billing, or administrative experience preferred over education

What You'll Do:

• Review new and cash customer credit applications, verify information, and research credit history and references.
• Communicate credit decisions and assist customers with credit applications, payments, account questions, and follow-ups.
• Manage customer account records, credit updates, payment information, and collection notes accurately.
• Perform collection and follow-up calls while assisting with delinquent account documentation and related processes.
• Prepare spreadsheets, reports, customer portal updates, and other documentation for the Credit Manager and collections team.

Employment Terms: This position is a temporary/contract engagement through RightStone. Standard corporate health benefits, retirement plans, and paid time off are not provided during the contract duration.

What We're Looking For:

• 3-5 years of related experience in credit, collections, billing, accounts receivable, or a similar role is preferred.
• Relevant work experience may be considered in place of formal education.
• Microsoft Office/Microsoft Suite experience is required, particularly Excel.
• Basic knowledge of bookkeeping or accounting.
• Understanding of credit, collections, and customer account procedures.
• Strong attention to detail and ability to evaluate information and make fact-based decisions.
• Excellent written and verbal communication skills.
• Comfortable making collection calls and communicating professionally with customers.
• Strong organizational skills and ability to manage multiple tasks and deadlines.

RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!