Hire Up Staffing is seeking a Credit Support Representative for an established client in Southern California. This is an entry-level opportunity supporting the Credit/Financial Relations department with customer accounts, payments, lien documentation, collections support, and general customer service.
Schedule: MondayFriday, 8:00 AM5:00 PM
Assignment: 6-month temporary assignment with potential for temp-to-hire based on site needs Pay: $24$26/hour DOE 90% Remote Position
What You'll Do
Provide excellent customer service by answering and returning calls, providing documents, and following up as needed
Perform accurate data entry for new account setup, lien paperwork, releases, and trade references
Review and process customer lien waiver requests within established approval limits
Assist with pre-lien and bond-related activities
Set up COD and Ship-To accounts in the system
Manage and reconcile a portfolio of COD accounts with customers, Operations, and Sales
Process various types of customer payments
Assist with collections using GetPaid automated collection software
Monitor past-due invoices and make high-volume collection contacts by phone, email, and customer portals as needed
Maintain and update customer records
Monitor the department email inbox and route requests to the appropriate team member
Support team members and assist with departmental projects and other assigned duties
What We're Looking For
High school diploma or equivalent
Strong attention to detail and accuracy
Excellent customer service and communication skills
High sense of urgency and ability to prioritize multiple tasks
Comfortable working independently in a remote environment
Construction lien experience is preferred but not required
Proficiency with Microsoft Office, including Teams, Excel, Word, and Outlook
Epicor or GetPaid experience is a plus, but training will be provided
If you're detail-oriented, customer-focused, comfortable working independently, and looking for an opportunity to get your foot in the door with a strong company, we'd love to hear from you!
INDHP
Numbers & Facts
Location
Ocean Side, CA (Remote)
Salary
$26
Skills
Communication Skillsunmatched
Constructionunmatched
Credit and Collectionsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
Liensunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Past Due Accountsunmatched
Salesunmatched
Support Documentationunmatched
Telephone Skillsunmatched
Track Customer Issuesunmatched
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