Credit Union Branch Member Service Consultant - EXPERIENCE AS A TELLER REQUIRED!

MUST HAVE EXPERIENCE IN A BANK OR CREDIT UNION AS A TELLER TO APPLY!

What do we do? We get your resume seen, prepare you for the interview, and coordinate job offers! Addvantage Credit Union Staffing was founded in 2002, and exclusively staffs credit unions. We have helped thousands of candidates around the country get their foot-in-the-door at top credit unions and we are most proud of our high placement rate! Thank you for considering the following position in your job search!

We are currently seeking a Branch Member Service Consultant (Teller / New Accounts Rep) for a credit union located in Orange, CA!

Type: Full-time, Direct-hire with benefits!

Pay: $22.00-24.50/hr

Schedule:

• Monday–Thursday: 8:45 AM – 5:15 PM
• Friday: 9:45 AM – 6:15 PM
• Saturday: Rotating 8:45 AM – 1:15 PM

Key Responsibilities

• Conduct member transactions accurately and efficiently, including deposits, withdrawals, transfers, and loan/credit card payments
• Open new accounts (Savings, Checking, Money Market, Certificates, IRAs, Trust, and Business accounts)
• Consult with members to identify needs and recommend appropriate products and services, including consumer and real estate loans
• Assist members over the phone for retention, membership development, pre-approvals, and cross-selling
• Ensure compliance with federal regulations, including Reg CC, Bank Secrecy Act, Truth in Savings, Reg D & E, Privacy, and Fair Lending
• Maintain accurate logs, complete required forms, and perform all duties in accordance with branch policies
• Support branch operations, including balancing cash drawer, monitoring member service areas, and assisting other MSCs as needed
• Complete annual federal regulation and BSA compliance training

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of experience as a teller in a bank or credit union required!
• Experience opening check and savings accounts a plus.
• Knowledge of consumer loan products and financial services a plus.
• Proficient in computer systems, including word processing and spreadsheets.
• Strong verbal and written communication skills.
• Ability to follow written and verbal instructions and adhere to regulatory and branch standards.