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Credit Verification Representative

Iconma

Garden Grove, CA

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JOB DETAILS
SKILLS
Administrative Skills, Call Centers, Communication Skills, Computer Skills, Credit Analysis, Credit Processing, Credit Reports, Customer Relations, Customer Satisfaction, Customer Support/Service, Data Entry, Documentation, Health Plan, High School Diploma, Internet Research, Loan Servicing, Loans, Mortgage, Mortgage Lending, Mortgage Servicing, Operational Support, Operations Processes, Presentation/Verbal Skills, Problem Solving Skills, Production Support, Real Estate, Typing, Underwriting, Word Processing, Writing Skills
LOCATION
Garden Grove, CA
POSTED
4 days ago
Our client, is a Mortgage and Real Estate Services company, is looking for a Credit Verification Representative for their Garden Grove, CA location.
 
Responsibilities:
  • The Credit Analyst is responsible for conducting credit investigations and analyzing credit information pertaining to loans.
  • In addition, to verifying and updating credit information as requested by clients in support of the mortgage underwriting process, provides operational support to the production team through the course of the credit report supplement process.
  • Customer problem resolution via the telephone
  • Inbound consumer and client calls
  • Word processing, including general correspondence and data entry
  • Interface with customers regarding inquiries and complaints
  • Effectively research internet for documentation to assist with verification requests
  • Analyze credit files to determine cause of missing data, changes to credit data
 
Requirements:
  • Credit Experience
  • Call Center Experience
  • Mortgage Experience preferred
  • Must be PC literate with basic office skills.
  • Basic typing (25 wpm)
  • Possess effective written/verbal communication skills and strong customer service skills
  • (a thorough - understanding of customer satisfaction.)
  • Credit reporting, loan servicing, mortgage banking, and/or call center background
  • High school diploma. Bachelor's degree preferred.
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
 
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

 

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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