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Crematory Operations Manager

FAITHFUL COMPANION MEMORIALS INC

Twinsburg, OH

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JOB DETAILS
SALARY
$50,000–$55,000 Per Year
SKILLS
Animal Care, Calendar Management, Delivery Driving, Detail Oriented, Disciplinary Action, Flexible Spending Accounts, GPS (Global Positioning System), Insurance, Life Insurance, Operations, Operations Management, Order Picking/Packing, Safety/Work Safety, Service Delivery, Standard Operating Procedures (SOP), Time Management, Veterinary Medicine
LOCATION
Twinsburg, OH
POSTED
2 days ago
Faithful Companion Pet Cremation Services is seeking a dedicated and experienced Operations Manager to oversee the daily operations at our cremation facility in Cleveland, OH. The ideal candidate will lead and inspire our team to deliver exceptional service while ensuring the safety and efficiency of our operations. · Oversee all aspects of the cremation process to include; check-in, cremation, processing, closing, returning of cremains, paw print area, and engraving. · Use of Faithful Companion Samsara GPS system and Companionware (portal). · Leads and inspires the Faithful Companion team to deliver exceptional service on a daily basis. · Be a positive role model and promote a safe and positive work environment. · Conducts high-quality, respectful cremation services (training provided). · Assist in the review process for all staff and assist Location Manager with disciplinary action for staff. · Maintain a line of communication with the Location Manager and Regional Manager to ensure SOPs are upheld. · Plans and schedules driver routes for pick-ups and returns to home and veterinary clinics. · Serves as the main point of contact for all driver-facing communication via phone, proprietary software, text, and email. · Maintains attention to detail while serving multiple families, ensuring an error-free standard. · Monitors the movement of drivers to meet scheduled pick-ups and returns efficiently. · Responds to customers and veterinary staff promptly and professionally, providing thorough support. · Assists in maintaining a clean and presentable state of the crematory facility and company vehicles. · Performs other related duties as assigned by management. The Crematory Operations Manager is offered a full benefits package, available after 30 days of employment, which includes the following: - 401K with up to 4% match on contributions - Medical including FSA/HSA for medical and dependent care - Dental - Vision - Company paid life insurance - Voluntary pet insurance - Short-term and long-term disability insurance - Critical Illness and Accident insurance - Sick time accrual - Vacation time after 6 months of employment Compensation details: 50000-55000 Yearly Salary PIe42adf242de3-25448-410398615c143e31-5e48-4549-b638-05792d185386

About the Company

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FAITHFUL COMPANION MEMORIALS INC

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