Doral Health and Wellness is seeking a Medical Receptionist to join our collaborative, patient-centered team. The ideal candidate will be experienced, reliable, and fluent in Haitian Creole, with a strong commitment to providing compassionate and efficient front-desk service.
Key Responsibilities:
- Greet and assist patients in a courteous and professional manner
- Answer phone calls, schedule appointments, and manage calendars for providers
- Verify patient information, insurance coverage, and collect necessary documentation
- Coordinate referrals, procedure scheduling, and follow-up appointments
- Maintain and update accurate patient records in the EMR system
- Handle incoming and outgoing communications, including email and fax
- Ensure the reception area is clean, organized, and welcoming
- Uphold patient confidentiality and comply with HIPAA regulations
Qualifications:
- 2–3 years of experience in a medical office or healthcare setting
- Proficiency with EMR systems and general office software
- Strong communication, interpersonal, and organizational skills
- Ability to multitask in a fast-paced environment
- Fluency in Haitian Creole is required
Compensation & Benefits:
- Pay: $20–$22 per hour (based on experience)
- Health, Dental, and Vision Insurance
- Paid Time Off and Holiday Pay
- 401(k) Retirement Plan
- $100,000 Life Insurance Coverage
- Life and Disability Insurance
- Additional Employee Benefits Included
If you're a bilingual, detail-oriented professional who thrives in a busy clinical environment, we encourage you to apply and grow with a mission-driven healthcare team.