SERVPRO of Bountiful is hiring a dependable, experienced Crew Chief to lead mitigation crews and deliver outstanding service to customers during property-loss events.
This is a full-time, customer-facing leadership role for someone who can keep a crew moving, uphold quality and safety standards, and help customers through difficult situations.
What You’ll Do
Lead a small team of mitigation technicians and keep the crew organized, productive, and on task.
Manage day-to-day mitigation work at customer job sites.
Assist with water, fire, smoke, and odor mitigation services as assigned.
Set up, monitor, and remove drying and air-quality equipment.
Maintain clean, organized job sites and company equipment.
Document job progress, equipment, photos, and required job information.
Communicate professionally with customers, insurance adjusters, project managers, and the SERVPRO team.
Maintain quality standards, safety procedures, and strong customer satisfaction throughout each job.
Train, coach, and support technicians as needed.
What We’re Looking For
Previous mitigation, restoration, or crew-lead experience preferred.
Ability to lead a small team efficiently and keep work moving.
Strong communication skills with customers, insurance adjusters, project managers, and technicians.
Positive, professional attitude and commitment to customer satisfaction.
Reliable attendance, dependable transportation, and a valid driver’s license.
Ability to work safely, lift and carry materials and equipment, and stay productive in a fast-paced environment.
Basic problem-solving skills and willingness to learn SERVPRO procedures.
Clean, professional appearance appropriate for customer-facing job sites.
Ability to pass required pre-employment screening.
Schedule & Compensation
Full-time W-2 employee position
Approximately 35–40 hours per week
Typical schedule is Monday through Friday
Must be available for after-hours and weekend work when needed
Additional compensation incentives are available for qualifying after-hours and weekend work
Pay is based on experience
The first 90 days are an introductory period, with reviews at approximately 30 and 90 days
Full-Time Benefits & Career Growth
Medical insurance
Dental and vision plan options
IRA retirement plan
Life insurance
Paid holidays
Paid industry certifications and training opportunities
Clear career-growth path, with opportunities to advance into a Production Manager role
To Apply
Send your work history and contact information to SERVPRO of Bountiful.
Numbers & Facts
Location
North Salt Lake, UT
Skills
Air Qualityunmatched
Coachingunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Driver's Licenseunmatched
Insuranceunmatched
Leadershipunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Production Managementunmatched
Project/Program Managementunmatched
Quality Managementunmatched
Quality Metricsunmatched
Safety Processunmatched
Safety Standardsunmatched
Service Deliveryunmatched
Team Lead/Managerunmatched
Vision Planunmatched
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