Blowers, Color Management, Corporate Policies, Customer Satisfaction, Customer Support/Service, Driver's License, English Language, Equipment Maintenance/Repair, Hand Tools, Landscaping, Lift/Move 40 Pounds, Loading/Unloading, Medications, Operational Communications, Operations Management, Preventative Maintenance, Quality Metrics, Resolve Customer Issues, Service Delivery, Team Lead/Manager, Vehicle Fleets
Crew Leader in Orlando, Florida, United States
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Crew Leader
Location: Orlando, FL, United States
Date Posted: Mar 23, 2026
Req number: JR13042
Job Type: Regular Full Time
Pay Range:
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Description
The Best Teams are Created and Maintained Here.
Job Summary
- The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2-5 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.
Duties and Responsibilities:
- Maintain a schedule and ensure service expectations are met
- Surface customer problems or concerns and report back to Operations Manager
- Assist in resolving issues with customer service when needed
- Ensure work is performed safely and in accordance with company policies
- Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded
- Deliver services as specified on client sites
- Work to identify more efficient ways to perform work
- Coordinate service execution with Operations Manager
- Oversee day-to-day site operations and delegate work to crew team members
- Provide Operations Manager feedback on crew member(s)
- Work with Operations Manager, helping to develop and train crew members
- Ensure equipment preventative maintenance is performed as needed and equipment is in good working order
- Participate in branch meetings as directed
- Accurately capture and turn in crew time logs through electronic time capture (ETC)
- Log equipment usage and maintenance cycles
Education and Experience:
- BrightView Equipment certifications
- Experience in a landscape-related field
- Demonstrated leadership among the team and with peers
- Valid Driver License
Physical Demands/Requirements:
- Be at least 18 years old (21 if operating company provided vehicles)
- Possess strong stamina and have the ability to work outdoors in various weather conditions including extreme heat and cold.
- Able to safely operate landscaping equipment (e.g., mowers, trimmers, blowers, edgers).
- Able to bend, stop and twist continuously throughout the day and perform manual labor using a variety of hand tools (e.g. shovels, rakes)
- You are able to wear appropriate personal protective equipment (e.g., safety shoes, high-visibility clothing, hand protection, eye protection, hearing protection, head protection)
- Landscapers who will be operating a BrightView fleet vehicle are required to have a valid driver's license and meet company standards as it relates motor vehicle performance identified on a state issued motor vehicle record check.
- Ability to work flexible hours, including weekends or holidays if needed.
- Ability to lift and carry 40 lbs. (mulch, fertilizer, etc.)
- Ability to load/unload burlaps with plant cuttings onto trailer (up to 50 lbs.)
- Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur.
Work Environment:
- Ability to work outdoors/indoors in moderate to extreme weather conditions (e.g., temperatures more than 100°F, temperatures below 32°F, various levels of