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Skills
Calculatorsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Diversityunmatched
Image Managementunmatched
Keyboardsunmatched
Order Processingunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Safety/Work Safetyunmatched
Staff Motivationunmatched
Team Playerunmatched
Telephone Skillsunmatched
Touchscreensunmatched
Writing Skillsunmatched
Description
Company Description
OUR VALUES:
The power of possible starts with our people. Fostering inclusion and diversity is simply the right thing to do.
We believe creating a sense of belonging for everyone promotes a thriving culture of innovation where anything is possible.
That's why we are committed to building a culture that welcomes seeks to understand and values everyone's whole self.
Job Description
SUMMARY: Domino's Pizza Team USA team members are an inclusive, fun, and friendly group of people. We strive for teams of happy, motivated and dedicated staff with a passion for providing the best possible service to our customers. The Customer Service Representative (CSR) is responsible for providing quality customer service as well as making our delicious food with pride. They serve as the primary point of contact for customers, ensuring a positive experience by providing information, processing orders, resolving complaints, and maintaining a clean and safe environment.
RESPONSIBILITIES
Provide Best in Class Customer Service
Assist with Store Operations
Manage Image and Cleanliness of Store
Maintain Food and Team Member Safety
Qualifications
QUALIFICATIONS
Excellent customer service ability
Prior experience in a customer service or applicable role preferred
Ability to problem solve and resolve customer concerns and/or complaints
Proven ability to work as a part of a team to achieve a common goal
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Excellent verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
Must embody Domino's Values; Do the Right Thing; Put People First; Create Inspired Solutions; Champion our Customers; and Grow and Win Together
Ability to pass a pre-employment background screening.
Must be 16 years of age or older
PHYSICAL REQUIREMENTS
Standing
Walking
Sitting
Lifting
Carrying
Pushing
Climbing
Stooping/Bending
Crouching/Squatting
Reaching
Additional Information
At Dominos, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we "Put our People First" by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the "Power of Possible" to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!