JOB SUMMARY
Under direct supervision of the Team Leads, the Crew Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately, and efficiently, performing cash register operations, sweeping, stocking, cleaning, and safeguarding company assets, but not limited to just these duties. Must be able to lift 50 lbs., bend, stand, and stoop for prolonged periods of times.
DUTIES AND ESSENTIAL FUNCTIONS
Crew Member responsibilities include but are not limited to the following:
• Providing premier customer service • Greeting and responding to questions • Assisting customers at the registers • Working varies departments of the store • Ensuring product is rotated within date and properly displayed on shelves according to the appropriate planogram • Unloading product from trucks and organizing stock room • Assisting within replenishing of all departments • Cleaning cases, filling shelves, mopping, and sweeping the sales floor, stock room, and dairy coolers • Operating back-room equipment, pallet jack, baler, compactor, and scrub machine • Assisting in other duties as assigned
EDUCATION, TRAINING, EXPERIENCE, LICENSE REQUIRED
Experience Preferred Field of Expertise • Demonstrated customer service skills and follow procedures • Ability to interact with customers and coworkers • Ability to understand and follow directions • Ability to multitask in a fast-paced environment
Skills Communication - written and oral skills Bilingual English/Spanish (a plus) Problem identification and resolution
PHYSICAL DEMANDS
The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform.
NOTE Additional responsibilities within the positions purpose may be assigned. El Super reserves the right to change this job description at any time based on business conditions and needs.