Position Title: Crew Member
Reports To: Restaurant Manager
This is a Dual Brand Location, meaning, this building is owned and operated by CHC Unified and provides Dunkin and Jimmy Johns to the Rifle community. All employees are cross-trained between the brands.
Overview:
A Dunkin' Restaurant Crew Member is generally responsible for preparing food and beverages according to Dunkin' operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
• Follow Brand standards, recipes, and systems • Prepare food and beverages • Assemble and package orders • Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions • Maintain a clean and organized workstation • Clean equipment, service areas, and guest areas • Stock items, such as cups, lids, etc. at the workstation • Take orders at the Drive Thru or Front Counter and handle payments (if applicable) • Meet speed of service standards while delivering accurate orders to guests • Serve and communicate with guests • Maintain a guest-focused culture in the restaurant • Communicate effectively with managers and coworkers • Organize and maintain stock room and refrigerated areas
Education/Experience: None
Key Competencies: • Works well with others in a fast-paced team environment • On time, demonstrates honesty and a positive attitude • Willingness to learn and adapt to change • Guest focused
Physical Demands/Working Conditions: • Standing on feet • Repetitive motion, including bending, stooping, and reaching • Lifting objects, including boxes, ice, and product up to 20lbs (if applicable) • Working in a small space
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