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Crew Member - Customer Service/Kitchen

McDonald's

Acworth, GA

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JOB DETAILS
SALARY
$11–$14 Per Hour
SKILLS
Card Processing, Communication Skills, Cook Dishes, Customer Support/Service, Fast Food, Food Presentation, Food Quality, Housekeeping/Cleaning, Order Processing, Point of Sale (POS) Systems, Quality Metrics, Restaurant, Safety Process, Safety Standards, Safety/Work Safety, System Operations, Systems Administration/Management, Team Player
LOCATION
Acworth, GA
POSTED
30+ days ago
A McDonald's Crew Member is an entry-level position focused on providing fast, friendly service, preparing food to quality standards, and maintaining restaurant cleanliness. Core duties include taking customer orders, operating the POS system/drive-thru, cooking, assembling food items, cleaning, and stocking. Key skills include teamwork, communication, and working in a fast-paced environment.

Key Responsibilities
  • Customer Service:Greeting guests, taking accurate orders, handling cash and card transactions, and resolving customer queries with a positive attitude.
  • Food Preparation:Cooking and assembling menu items according to safety and quality standards.
  • Cleaning & Maintenance:Maintaining cleanliness of the dining area, kitchen, and workstations.
  • Teamwork:Supporting fellow crew members and managers to achieve restaurant goals, such as maintaining speed of service.
  • Compliance:Following health, safety, and security procedures.[1, 2, 3, 4, 5, 6, 7]
Work Environment & Requirements
  • Fast-Paced:Working under tight timelines, particularly during high-volume periods.
  • Flexibility:Often requires availability for varied shifts, including mornings, evenings, weekends, and holidays.
  • Physical Stamina:The job involves standing for long periods.
  • Training:Full training is provided, making it accessible to those without prior experience.[1, 2, 3, 4]
Key Stations
  • Front Counter:Handling cash, using the POS system, and managing guest interactions.
  • Drive-Thru:Using a headset for ordering, handling payment, and distributing food at the window.
  • Kitchen/Grill:Cooking burgers, fries, and assembling food products.[1, 2, 3]
Common Qualifications
  • A positive, friendly attitude.
  • Strong communication skills.
  • Reliability and willingness to learn.

About the Company

M

McDonald's

This job posting is for a position in a Restaurant owned by an independent franchisee, we are responsible for all employment related matters in the Restaurant including among other things , setting any requirements for the job and all decisions concerning hiring,  firing , discipline, supervision, staffing and sheduling. If you are hired for the job posting, the independent franchisee and not McDonald's  Corporation will  be your employer.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Restaurant/Food Services

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