Billing, Catering Services, Content Management, Corporate Event Management, Customer Relations, Customer Relationship Management (CRM), Customer Service Operations, Customer Support/Service, Detail Oriented, English Language, Facebook, LinkedIn, Marketing, Marketing/Sales Collateral, Microsoft Office, Newsletter, Online Advertising, Order Management, Organizational Skills, Performance Analysis, Product Demonstration, Promotional Programs, Reporting Dashboards, Reporting Skills, Sales, Sales Pipeline, Social Media, Time Management
Catering Order & Marketing Coordinator at ZG Burgers LLC Five Guys | Harri Jobs Employee Records Harri Login Dashboard Request Demo More Accessibility Group Combined Shape {{Back to all jobs | translate}} {{Back | translate}} Back to Hospitality Unite Jobs Share with friends Share with friends Facebook Pinterest Group X Linkedin Combined Shape Copy link Email Accessibility
Catering Order & Marketing Coordinator
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ZG Burgers LLC Five Guys
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Part Time | Fully remote | 1 Year Experience | $15.5 - $20 / Hour
Skills
--------
- Time Management
- Fluent in English
- Sales and Catering
- Microsoft Office
- Customer Service
- Online Ordering
Description
------------
We're looking for a detail-oriented and proactive Catering Order & Marketing Coordinator to oversee all aspects of catering order management and drive marketing efforts specifically for our catering business. This role blends customer service, operations coordination, and marketing execution to help grow and streamline our catering program.
Key Responsibilities
--------------------
### Catering Order Management
- Serve as the primary point of contact for all catering inquiries.
- Manage incoming catering orders via phone, email, website, and delivery platforms.
- Confirm order details, pricing, delivery logistics, and special requests.
- Coordinate with kitchen/operations teams to ensure accurate preparation and on-time delivery.
- Maintain an organized pipeline of upcoming orders and follow-ups.
- Oversee catering invoices, deposits, changes, and cancellations.
- Ensure exceptional customer communication throughout the process.
### Catering Marketing
- Create and execute marketing campaigns specifically aimed at promoting catering services.
- Manage catering content across social media, newsletters, website, and digital ads.
- Develop promotional materials, seasonal offerings, and sales collateral.
- Help maintain and update the catering menu, photos, and product descriptions.
- Build and manage relationships with corporate clients, event planners, schools, and community partners.
- Monitor performance of marketing initiatives and provide monthly reports.
About the Role
----------------
We're looking for a detail-oriented and proactive Catering Order & Marketing Coordinator to oversee all aspects of catering order management and drive marketing efforts specifically for our catering business. This role blends customer service, operations coordination, and marketing execution to help grow and streamline our catering program.
Key Responsibilities
--------------------
### Catering Order Management
- Serve as the primary point of contact for all catering inquiries.
- Manage incoming catering orders via phone, email, website, and delivery platforms.
- Confirm order details, pricing, delivery logistics, and special requests.
- Coordinate with kitchen/operations teams to ensure accurate preparation and on-time delivery.
- Maintain an organized pipeline of upcoming orders and follow-ups.
- Oversee catering invoices, deposits, changes, and cancellations.
- Ensure exceptional customer communication throughout the process.
### Catering Marketing
- Create and execute marketing campaigns specifically aimed at promoting catering services.
- Manage catering content across social media, newsletters, website, and digital ads.
- Develop promotional materials, seasonal offerings, and sales collateral.
- Help maintain and update the catering menu, photos, and product descriptions.
- Build and manage relationships with corporate clients, event planners, schools, and community partners.
- Monitor performance of marketing initiatives and provide monthly reports.
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Catering Order & Marketing Coordinator
--------------------------------------
Part Time | Fully remote | 1 Year Experience | $15.5 - $20 / Hour
Skills
--------
- Time Management
- Fluent in English
- Sales and Catering
- Microsoft Office
- Customer Service
- Online Ordering
Get directions
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233 Main Street, Madison, New Jersey 7940, United States
J
Jersey Mike's Franchise Systems Inc