Crew Member

Chillbox Stores

Warren, MI

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JOB DETAILS

SKILLS

Communication Skills, Cook Dishes, Customer Support/Service, Detail Oriented, Diversity, Equipment Maintenance/Repair, Fast Food, Food Presentation, Food Quality, Food Safety, Food and Beverage Industry, High School Diploma, Housekeeping/Cleaning, Lift/Move 50 Pounds, Mathematics, Operations Management, Order Processing, Organizational Skills, Physical Demands, Quality Monitoring, Regulations, Resolve Customer Issues, Restaurant, Safety Compliance, Safety Process, Safety/Work Safety, Sanitation, Team Player, Waitressing

LOCATION

Warren, MI

POSTED

2 days ago

Overview:
As a Crew Member at BirdBox, you will play a key role in delivering an exceptional dining experience for our guests in a fast-paced, high-energy environment. You will work as part of a team to prepare and serve our delicious fried chicken, ensure excellent customer service, maintain a clean and safe environment, and contribute to the overall success of the restaurant.

Key Responsibilities:

Customer Service:
- Greet customers warmly and ensure they feel welcome.
- Take orders accurately and assist customers with menu choices.
- Serve food and beverages promptly and courteously.
- Handle customer inquiries, concerns, and complaints with professionalism and efficiency.
- Maintain a positive attitude and contribute to a friendly atmosphere.
Food Preparation:
- Follow recipes and cooking instructions for fried chicken and side dishes.
- Assist in the preparation and assembly of food items, ensuring high quality and consistency.
- Cook chicken, sides, and other menu items according to food safety standards.
- Monitor food quality, freshness, and portion sizes.
Kitchen Support:
- Keep kitchen workstations clean and organized.
- Assist in stocking and organizing supplies.
- Follow safety procedures for handling and cooking food, including proper storage and sanitation.
- Help with dishwashing and cleaning duties during slow periods or as directed.
Health & Safety Compliance:
- Adhere to all food safety, sanitation, and health regulations.
- Ensure proper handling of food and kitchen equipment to maintain cleanliness and safety.
- Maintain personal hygiene and wear proper uniform and protective gear as required.
Team Collaboration:
- Work closely with other team members to ensure smooth operations and efficient service.
- Communicate effectively with fellow crew members and management.
- Assist in training new team members when needed.
Cash Handling (if applicable):
- Operate the register and handle cash transactions accurately.
- Ensure customers receive the correct change and receipts.
- Maintain a balanced cash drawer at the end of the shift.

Skills & Qualifications:

High school diploma or equivalent (preferred, but not required).
Previous experience in a quick-service restaurant or foodservice industry is a plus.
Ability to work in a fast-paced environment while maintaining attention to detail.
Strong communication skills and a friendly, customer-first attitude.
Ability to work as part of a team and follow instructions.
Basic math skills for handling money and making change.
Availability to work flexible hours, including nights, weekends, and holidays.

Physical Requirements:

Ability to stand for extended periods of time.
Ability to lift up to 50 lbs.
Ability to work in hot, fast-paced conditions.

Benefits (optional, depending on the business):

Competitive hourly wage
Employee Meal
Flexible scheduling
Opportunities for growth and advancement
Paid training
Health and wellness benefits (for full-time employees)

BirdBox is an equal opportunity employer, committed to providing a workplace free from discrimination. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

About the Company

Chillbox Stores

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