Crew Support Instructor

Crew Support Instructor, Level I

Essential Duties and Responsibilities:

· Promote a positive and productive work environment in alignment with SkyWest Airlines Guiding Principles.

· Create and edit any necessary training materials and presentations.

· Ensure all New Hire and Utilization class preparation tasks are completed prior to the start of each New Hire and Utilization class.

· Maintain all New Hire and Utilization classroom/test/quiz/pass-off records.

· Conduct Initial New Hire Classroom Training.

· Conduct on-desk training for Initial New Hire schedulers.

· Conducts Utilization Pod Training Classes.

· Plans, prepares for and conducts Personalized Training.

· Plans, prepares for and conducts annual Crew Support Recurrent Training.

· Cover Phone/Utilization Supervisor, or Crew Scheduler position as needed to facilitate pass-off and to help cover the operation. Mentor and train Crew Schedulers in all Pods.

· Assist department management and Lead Supervisors with other tasks and duties as requested.

Crew Support Instructor, Level II

Essential Duties and Responsibilities listed above for Level I Instructor, and the following:

· Schedule any necessary desk training related to advancement from Utilization Pod to Ops Pod.

· Schedule Utilization/Ops pass-off events and ensure pass-offs are completed or rescheduled as needed.

· Plan, prepare for and conduct Ops Pod classroom training.

· Prepare practical examples on the test server for Ops pass-off events.

· Plan and prepare legalities trainings.

· Provide direction to Pod Supervisors and Desk Trainers to ensure effective training to maintain Crew Scheduler proficiency.

· Mentor and train Supervisors in all Pods.

· Fill in for Ops Supervisors and Lead Supervisors as needed to facilitate pass-off and to help cover the operation.

· Availability for MOD coverage

· Develop, schedule and conduct employee Proficiency Checks (PCs).

Crew Support Instructor, Level I

Qualifications (Knowledge, Skills and Abilities):

· Ability to demonstrate professionalism in communication, conduct, and workplace interactions.

· Proficient in MS Office, including PowerPoint, Word, and Excel.

· Strong written and verbal communication skills.

· Proficient in both FAR 117 and FAR 121 as they pertain to crewmember scheduling.

· Knowledge of the PPM, FAPM, CSOM, and all other Crew Support processes and procedures.

· Working knowledge of all software applications in use by Crew Support.

· High level of organizational skills.

· Friendly and outgoing personality.

· Self-motivated, team player.

· Must be able to work with others as a team, as well as alone with minimal supervision.

· Ability to respond quickly to change.

· Schedule must be flexible, and available to work varied hours including nights, weekends, and holidays when necessary.

· 1 Year Crew Support Experience

· Crew Support Supervisor / Crew Support Desk Trainer Experience

· Phone and Utilization Supervisor qualified or willing to become qualified upon hire.

Crew Support Instructor, Level II

Qualifications (Knowledge, Skills and Abilities) listed above as Level I Instructor, and the following:

· Ops Supervisor qualified

· Legalities qualified, or ability to become qualified upon hire

· Lead Ops Supervisor qualified, or ability to become qualified upon hire

· Two years Crew Support Instructor, or Ops Supervisor experience

· Strong knowledge of FAR117 and its application in the Crew Support processes

• Schedule: 4/10's

• Schedule must be flexible and available to work varied hours including nights, weekends, and holidays when necessary.
• This is not a Department of Transportation safety-sensitive position.