Crisis Case Manager

Monday - Friday 9:30 AM - 6:30 PM

Program Description

Who We Are  

The Neurodevelopmental Services program uses the power of interpersonal neurobiology, trauma-informed care, and neurodiversity-affirming practices to provide treatment, training, and research with neurodivergent and disabled communities. 

Our goal is to impact to neurodivergent and disabled communities by providing local and global treatment, training, and research that celebrates and honors their unique contributions. We work to promote a world in which resilient, self-determined individuals are supported by authentic, compassionate, and connected communities. 

 Who We Serve  

Pacific Clinics' Neurodevelopmental Services program serves neurodivergent (e.g., autism, intellectual/developmental disabilities, ADHD, trauma, etc.) children, transitional age youth, adults, and families throughout San Bernardino and Riverside counties. We offer crisis stabilization services, educationally related mental health services, play therapy, neurofeedback, Safe and Sound Protocol, EMDR and other developmentally appropriate services.

Under direct supervision, provides case management support to ensure neurodiverse-affirming practices, crisis stabilization, and placement in the least restrictive home setting for neurodivergent clients (i.e., autism, intellectual/developmental disabilities). Promotes client dignity and right to self-determination in all aspects of services.

Compensation We Offer  

• The initial compensation for this position ranges from $26.57 - $32.68 / per hour; depending on experience, location, and internal equity considerations.  
• 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications
• 5% Bilingual Differential for qualified positions

Benefits We Offer  

• Benefits Eligibility starts on day ONE 
• We provide a robust benefits package which includes medical, dental, vision, See our Benefits Page HERE.
• 401K Employer Match up to 4% 
• Competitive Time Off Plans 

Must meet eligibility requirements based on employment status 

Under direct supervision, provides case management support to ensure neurodiverse-affirming practices, crisis stabilization, and placement in the least restrictive home setting for neurodivergent clients (i.e., autism, intellectual/developmental disabilities). Promotes client dignity and right to self-determination in all aspects of services.

• Collaborates with neurodivergent clients, caregivers and ancillary services providers to ensure long term community-based natural supports, including mental health services, specialty medical care providers, respite care, applied behavior analysis therapy, educational services, independent living, financial supports, housing, social security, in home support services, and more.

• Provides intensive short-term crisis supports and safety planning to neurodivergent clients and their families.
• Meets with neurodivergent clients and caregivers in home and community settings, developing a helping relationship and ensuring needed supports and services are provided.
• Supports neurodivergent clients and caregivers to facilitate a stabilization of crisis and maintenance in the least restrictive home placement.
• Builds and supports family and community connections and natural supports, empowers families, and facilitates visits.
• Maintains ongoing communication and provides pertinent information to and coordinates with authorized representatives and other team members, participating in meetings, such as client/family teams.
• Provides initial and ongoing assessment of client and family strengths and needs. Develops, reviews, updates and ensures implementation of strength-based service plans for each client including safety plans, and legal issues, as needed.
• Rotates participation in crisis quick response services for after hour emergencies to de-escalate crisis and respond in person if necessary.
• Meets productivity and quality expectations and other performance goals as defined.
• Completes all documentation in compliance with agency and regulatory requirements.
• Performs other related responsibilities, as assigned, to support specific department/business needs. 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All employees are responsible for keeping job requirements up to date. This can include but are not limited to certifications, licensure, and maintaining a clear criminal record.
• Bachelor's degree in Psychology, Social Work, Social Welfare, Education or related field and one (1) year of experience required, or equivalent combination of education and experience (two years of relevant experience equals one year of education).
• Bilingual in Spanish required.