Educational Requirements:
High School diploma or equivalent required
Provide support to consumers and providers in the Crisis Residential Recovery Unit (CRRU) and other Residential Recovery Centers
Monitor consumer safety and assist with proper self-administration of medication
Answer and document calls to the CRRU crisis line and Mobile Crisis services (Ashland Location)
Ensure accurate completion of admission and discharge paperwork
Monitor consumer vitals and conduct regular bed checks
Assist in resolving immediate crises or escalated consumer needs
Complete a minimum of 40 hours of Crisis/ASAM training
Provide transportation for clients to and from services as needed
Strong organizational skills
Knowledge of client care coordination and referrals in crisis settings
Ability to work effectively in high-stress environments
Comfortable handling sensitive and confidential information
Clear communication and documentation skills