Crisis Residential Coordinator
Holcomb Behavioral Health System
Exton, PA
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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Accounting, Behavioral Health, Best Practices, Billing, Budget Management, Certified Public Accountant (CPA), Clinical Practices/Protocols, Communication Skills, Community Programs, Community Support, Contract Requirements, Customer Relations, Customer Support/Service, Customer/Consumer Behavior, Data Analysis, Data Collection, Dental Insurance, Developmental Disabilities, Discharge Plans, Documentation, Emergency Management, Expense Tracking, Incident Management, Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensing, Management Consulting, Medications, Nursing, Operations Processes, Organizational Skills, Patient Care, People Management, Performance Analysis, Performance Management, Performance Reviews, Problem Solving Skills, Program Evaluation, Program Planning, Proposal Development, Psychiatry and Mental Health, Regulations, Schedule Development, Set Goals, Staff Requirements, Strategic Planning, Substance Abuse, The Joint Commission (TJC), Time Management, Vision Plan
LOCATION
Exton, PA
POSTED
30+ days ago
- Demonstrate knowledge of the organization and management of recovery principles, cultural competency principles, and clinical and/or treatment services for behavioral health clients
- Provide direct supervision to program staff, individually and group-based, regularly
- Maintain 24-hour availability to program staff and management for emergency consultation
- Provide backup supervisory support to other programs, as needed
- Provide direct service to clients as needed
- Ensure all program services are compliant with recovery and cultural competency principles
- Collect outcome data and assess the efficacy of program services
- Provide direct supervisor and the corporate office with a preliminary response to client complaints/grievances
- Conduct continual evaluation of the program and develop strategies to implement performance improvement activities as indicated
- Conduct regular program staff meetings to meet the administrative needs of the program
- Ensure that sufficient in-service training is provided to all program staff, consistent with program and individual staff needs
- Maintain program in full compliance with all applicable licensing standards, contractual requirements, and all agency policies
- Assist supervisor in evaluating program effectiveness and developing annual program plans
- Maintain documentation of program compliance with Performance Improvement indicators, census, and other utilization data
- Stay knowledgeable of all laws, regulations, contractual requirements, and agency policies and procedures governing the operation of their program and standards and ethical principles of the best practice of the behavioral healthcare relevant to their program
- Maintain professional relationships with clients, payers, and community support service representatives and agencies
- Participate in interagency meetings and represent the agency in an effective and professional manner
- Develop formal proposals to meet developing and ongoing program needs
- Ensure program operating costs are within budget and monitor program spending and unnecessary costs
- Maintain effective and efficient communication with direct supervisor and administrative staff, as required
- Become familiar with staff performance evaluation processes and document staff compliance with requisite performance standards
- Maintain compliance with all required training requirements
- Complete all required training as per Professional Development Plan
- Report all incidents through the incident management system in a timely and effective manner
- Be willing to assist with the development of the expansion of services or with the development of new services
- Monitor all inventory of program equipment, furnishings, and other property, reporting any need for replacement or repair in a timely manner
- Obtain and submit all billing forms and all necessary clinical documentation from all staff on the established schedule
- Verify the accuracy of all payroll and billing documentation prior to submission
- Interface with the Accounting Department as needed to resolve billing problems that require program intervention
- Become knowledgeable and provide staff and clients with information regarding access to community resources, facilitating access as necessary or needed.
Minimum Requirements: Education: Master's Degree in a clinical behavioral health disciplineExperience: Three years post-degree experience in the behavioral health field, with one year of increasing supervisory responsibility.Licensure/Certifications: Licensure/Certification Preferred (LPC, LMFT, LCSW)Required Clearances: Pennsylvania Child Abuse, Criminal and fingerprint-based federal criminal history; Verification that employee is not on any Medicaid/Medicare Exclusion listNote: At the discretion of the Personnel Officer, additional related experience and education may be substituted instead of the requirements specified under Education and ExperienceWhat's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):
- Competitive Pay
- Medical, Dental, and Vision Insurance
- Tuition Reimbursement options
- Flexible Spending Accounts (Health, Dependent, and Transportation)
- Life Insurance
- Disability Insurance
- Paid Time Off
- 403(b) with Employer Match
- Employee Recognition Programs
- Employee Referral Bonus opportunities
- Discounts through "Tickets at Work"
- And More!
Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers .Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.#cpa610
About the Company
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