Crisis Responder / Qualified Professional / QP

We are hiring for:

Crisis Responder / Qualified Professional / QP

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

We are currently seeking Qualified Behavioral Health Professionals for FULL TIME Mobile Crisis Management (MCM) positions serving Buncombe, Madison, and Yancey counties. Applicants must meet criteria for "QP" status and have a minimum of one year crisis experience (ACTT, IIHS, Inpatient treatment facility, or other service providing 24/7 crisis response duties). As part of the MCM team, you would provide crisis response services in a variety of settings (community, doctor's offices, schools, provider offices etc.) with the goal of helping individuals in crisis to avoid inpatient hospitalization. We serve individuals of all ages and disabilities, although most commonly we work with adults that are in a mental health or substance use crisis.

This position consists of 8 hour office based shifts from the RHA office. Staff are on a rotation to respond to crisis calls with several other staff providing services to the community. This is an office based position. When staff are not engaged in crisis calls, they will assist with admin work in the office, dispatch crisis calls, or follow ups for other recent crisis calls.

     

Position Requirements:: Must meet the requirements of a Qualified Professional.

• Bachelor's degree (in Human Services field) & 2+ years full-time experience with population served
• Bachelor's degree (Not Human Services field) & 4+ years full-time experience with population served
• OR
• Master’s Degree or Higher & 1+ years full-time experience with population served.
• License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.
• Other duties as assigned.

Definitions:

• Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.
• Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child

Responsibilities:

• Provides support to individuals with mental health and/or substance use issues in home, school, workplace and community settings.
• Focus is on assisting individuals with living independently with interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community.
• Facilitating relationships and serving as a link between the individuals served, the company, family, guardians, local agencies and the community
• Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the person’s daily living and personal development, providing supportive counseling
• Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
• Performing Case Management functions of linking and arranging for services and referrals
• Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting service implementation

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.