Crisis Response Specialist

Crisis Response Specialist for Children and Adults

Duties and Responsiblities:

• The Crisis Response Specialist (CRS) utilizes verbal deescalation skills, functional assessments, crisis planning/ safety planning and/or community resources to assist consumer(s) in managing and/or gaining control of the crisis either via telephone/ within the home or community.
• CRS ensures that persons in crisis are called in advance if possible to indicate the team is on the way with and estimated time of arrival as well as to inquire concerning additional needs and the need for law enforcement support. Law enforcement should be involved only when the situation indicates the need per CREOKS protocol.
• Stays in contact with the LMHP assigned to support the team and provides all necessary information to the LMHP to determine the need for assessment and best supports to be provided to persons in crisis.
• Provide advocacy, linkage, and referral services to ensure persons in crisis can be served in the least restrictive environment.
• Ensures that all persons served and referred to a CREOKS clinic receive follow-up to promote engagement in clinic services.
• Will support their assigned clinic with clinical support to children and families as indicated by the local site director when not involved in crisis calls.
• Responsible for documenting services in accordance with ODMHSAS, OHCA, CARF and CREOKS rules and regulations. Documentation, to include billing, is to be completed on a daily basis but no later than the beginning of the next work day.
• Logs all calls and outcomes for Mobile Response in a timely manner as well as collect outcome measures for respective grants when indicated on the designated timeline.
• Responsible for understanding and following all of the administrative, clinical, and programmatic policies and procedures of the agency.
• All other duties as assigned.

Qualifications/Competencies Required:

• Maintain current ODMHSAS case management (CMI or CMII) certification.
• Basic understanding of social and cultural factors influencing human behavior.
• Knowledge of various treatment modalities as well as a basic understanding of the impact of physical health on overall wellbeing.
• Capability to work as part of a team.
• Core competencies in relation to individuals with co-occurring disorders
• Complete the CAMS CM2 training and CAMS 4-Teens training.
• Complete the Critical Time Intervention training.
• Complete the CPR, First Aid, and Synergy Training.
• Complete Mental Health First Aid Training.
• Complete Online Training on the Columbia Suicide Severity Rating.
• Complete CREOKS Training for Providing Home-Based Services.
• Complete CREOKS Training on consumer rights, confidentiality, the civil commitment process (43A), EMTALA, and ethics.
• Experience working in crisis settings is preferred.

CREOKS Health Services is a non-profit organization providing comprehensive health, wellness, and social services. Our behavioral health division offers more than 40 years of quality services and program that benefit adult, adolescents, and children. We currently have 25 locations across Eastern Oklahoma and one in Mountain View Arkansas. CREOKS’ reputation has allowed us to work with local agencies, schools, and civic organizations.

Whether you’re new to the field or a seasoned professional, joining CREOKS gives you the opportunity to affect meaningful change in people’s lives. It also means being a part of an accredited and recognized nonprofit who invests in your future. CREOKS offers a collaborative, positive work environment, free Continuing Education workshops, the NHSC Loan Repayment Program in 19 of our locations, competitive pay and a comprehensive benefits package.