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Crisis Team Caseworker

State of Maine

South Portland, Maine

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JOB DETAILS
SALARY
$25.68–$34.65 Per Hour
SKILLS
Administrative Policies, Case Management, Community and Social Services, Crisis Intervention, Customer Support/Service, Developmental Disabilities, Documentation, Health Plan, Human Resources, Information/Data Security (InfoSec), Medicaid, Needs Assessment, Policy Implementation, Protective Services, Psychiatry and Mental Health, Record Keeping, Regulations, Reporting Skills, Security Protocols, Social Sciences, Social Work, System Operations, Training/Teaching, Willing to Travel
LOCATION
South Portland, Maine
POSTED
Today
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Department of Health and Human Services (DHHS)

Human Services Caseworker

Opening Date: May 12, 2026

Closing Date: May 26, 2026

Job Class Code: 5069

Grade: 22 (P&T)

Salary: $25.68 - $34.65 per hour*

*Pay includes a $3.00/hour stipend. An additional $1.00/hour stipend is available with a relevant Masters degree.

Starting pay for new employees hired into this position is $27.73/hour

Position Number: 03030-3938

Location: South Portland (this position requires travel throughout Cumberland, York and Oxford Counties.)

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

As a Human Services Caseworker for the Office of Aging and Disability Services, you will:
  • Perform professional social work for eligible adults with developmental disabilities, including case management.
  • Coordinate the provision of services including housing, employment, direct supports, and the promotion of community inclusion.
  • Participate in care planning which includes plan writing and extensive documentation. Provide case management activities for adults under guardianship/conservatorship including medical, psychiatric, and placement.
Your workload will include:
  • Advocating for and coordinating provision of services including reviewing, analyzing, and documenting person-centered plans, care plans and behavior plans.
  • Visiting clients regularly for ongoing assessment of needs and safety including assessing living arrangements and support systems.
  • Maintaining accurate case records of assessments, activities, and plans; writing summaries, reports, letters, and memos.
  • Discussing and documenting progress with the individual and the treatment team.
  • Evaluating impact of services and exercising discretion in decision making in order to determine the continued need for, modification or in some cases, termination of services.
  • Monitoring community-based Medicaid Waiver programs and documenting progress and outcomes.
  • Participating in crisis resolution using crisis intervention techniques and skills.
  • Collaborating with Adult Protective Services and Crisis Prevention/Intervention Services when necessary to stabilize and secure emergency needs.
  • Comply with the requirements of State Policies, including those concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes.
  • Independently compose, review, edit, and/or approve correspondence.
  • Review, evaluate, and provide recommendations on program policies, procedures, rules, and regulations
  • Educate the public regarding the implementation of systems operations and assist with the associated workflow.
  • Develop and recommend new work methods and administrative policies/procedures to improve existing work practices.
  • Apply to non-routine individual cases an explanation and interpretation of applicable rules, regulations, and policies.
  • Liaise between supervisor and internal and external sources on key matters.
  • Interpret and implement the policies and decisions of superiors.
  • Represent supervisor/program at public meetings, including explaining organizational, program, and/or project goals.
  • Monitor, track and move DS clients onto necessary waivers who are in emergency transitional housing.
  • Other special projects as assigned by the Crisis Program Administrator

Minimum Qualifications:

To qualify, you must have a bachelor's degree from an accredited educational

institution in Social Work/Social Welfare; OR a bachelor's degree in a related social service/social welfare/social work area* which includes at least 12 courses in behavioral science, social science, or social work. Please submit a copy of your transcripts with your application materials. Applications without transcripts will be deemed incomplete and may not be processed.

The background of well-qualified candidates will include at least 3 years' experience working providing support services and/or direct care to clients and families with developmental disabilities or a directly related human service field. They will demonstrate strong organization skills

About the Company

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State of Maine

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