Critical Environment Program Manager

Overview

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Critical Environment Program Manager (CEPM), you will play a key role in delivering the infrastructure that supports the world's largest online services.

In this role, you will be responsible for leading complex, cross-functional programs that ensure the safety, reliability, and scalability of mission-critical data center environments.

You will own end-to-end execution across electrical, mechanical, and operational systems, working across multiple teams, vendors, and stakeholders to deliver high-impact outcomes. This position requires strong technical acumen, program leadership, and the ability to drive results in high-risk, highly regulated environments.

Responsibilities

What You'll Do

• Lead and execute medium-to-large scale critical environment programs spanning power, cooling, and infrastructure systems

• Drive cross-functional coordination across operations, construction, engineering, and vendor teams

• Ensure delivery of work is safe, compliant, on-time, and high quality

• Identify, assess, and mitigate operational and infrastructure risk

• Own and improve processes related to:

• Preventative maintenance

• Change management and outages

• Incident response and root cause analysis

• Influence execution strategy and continuously improve operational efficiency and reliability

Data Center Work Environment:

• Share best practices, assists others in learning role, process, procedures; and mentors others
• Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
• Realize the impact of change on others
• Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
• Removes barriers to agility to enable the team to shift priorities quickly without losing productivity.
• Embody our culture and values

Qualifications

Required Qualifications:

• High School Qualification or equivalent AND 3+ years supporting IT equipment or delivering server/network deployment projects in large-scale environments
• OR equivalent experience.

Preferred Qualifications:

• 3+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
• Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.
• 6 months + of experience working with the operation of building cooling, electrical, mechanical, and life safety systems
• 6 months + of experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS)
• 3+ years of experience with project management or relevant certification/training in project management
• Associate's or Bachelor's degree in applicable engineering field or mechanical or electrical trades
• 3+ years experience working on large scale projects.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.