Critical Operations Technician I (Military & Veteran Talent Welcome)
Position Overview
LHH is seeking a Critical Operations Technician I to join our client's Facilities Operations team. This position is ideal for transitioning military personnel, veterans, and individuals with experience operating, maintaining, troubleshooting, or supporting mission-critical systems and equipment.
In this role, you will help ensure the continuous operation of critical infrastructure within our data centers, including electrical, mechanical, HVAC, and IT systems. You will work in a highly structured environment where safety, reliability, and operational readiness are top priorities.
Location: On-site (24/7/365 operations environment)
Schedule: Shift-based operations supporting continuous facility coverage
Key Responsibilities
Monitor and maintain critical facility systems, including electrical, mechanical, HVAC, and IT infrastructure.
Conduct preventive maintenance inspections and perform equipment checks to ensure operational readiness.
Troubleshoot equipment issues and assist with repairs to minimize downtime and maintain mission continuity.
Install, maintain, and support server racks, cabling, cabinets, fiber infrastructure, and customer equipment.
Process maintenance work orders and accurately document completed work in company systems.
Respond to facility alarms, operational incidents, customer requests, and emergency situations.
Utilize established procedures and change management processes to safely perform maintenance activities.
Follow safety protocols for handling tools, equipment, and hazardous materials.
Maintain accurate operational logs, reports, and ticketing system documentation.
Work collaboratively with team members to support data center operations and customer needs.
Military Experience We Value
We strongly encourage applications from veterans and transitioning service members with experience in:
Power generation and electrical systems
HVAC, utilities, and facility operations
Communications and network infrastructure
Electronics maintenance and troubleshooting
Aviation maintenance
Nuclear, propulsion, or mechanical systems
Engineering equipment operations
Mission-critical operations centers
Base facilities maintenance
Logistics, technical support, or operational readiness programs
Examples of relevant military backgrounds may include personnel from the Army, Navy, Air Force, Marine Corps, Coast Guard, Space Force, and National Guard/Reserve components who have worked with complex systems, equipment maintenance, or technical operations.
Qualifications
Required
Two or more years of technical training, military training, trade school, apprenticeship, or equivalent hands-on experience.
Knowledge of electrical, mechanical, HVAC, facilities maintenance, IT hardware, telecommunications, or related technical systems.
Ability to follow technical procedures, safety protocols, and operational documentation.
Proficiency with Microsoft Office applications and computer-based reporting systems.
Preferred
Experience in a data center, industrial plant, manufacturing facility, utility, telecommunications environment, military operations center, or other mission-critical setting.
Familiarity with preventive maintenance programs and technical troubleshooting.
Why Veterans Succeed at with our client
Veterans often excel in this role because of their experience with:
Mission-focused operations
Troubleshooting under pressure
Following standardized procedures
Working in team-oriented environments
Safety and compliance standards
Operating and maintaining critical infrastructure
Shift work and 24/7 operational support
Benefits
Medical, Dental, and Vision Insurance
Life and Disability Insurance
401(k) with Company Match
Tuition Assistance
Military Leave Support
Paid Volunteer Time
Employee Assistance Program
Parental Leave
Scholarship Opportunities for Dependents
Equal Opportunity Employer
LHH is committed to creating an inclusive workplace and proudly welcomes veterans, military spouses, reservists, National Guard members, and transitioning service members. All qualified applicants will receive consideration for employment without regard to any protected status under applicable law.
Military experience is highly valued, and equivalent military training and leadership experience will be considered in lieu of traditional civilian experience where applicable.
Pay Details: $38.00 to $42.00 per hour
Search managed by: Max McFadden
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.