2246112No5439234810.00.005/27/2026CRL/Senior Principal - Business ConsultingSenior Principal - Consumer Products, Retail and Logistics, Infosys Consulting

Infosys Consulting is currently seeking a Senior Principal Consultant with Consumer Tech background in the Consumer Products, Retail and Logistics sectors.

Responsibilities:

Consumer Tech Domain Expertise

• Bring deep expertise across Consumer Tech segments such as:

• Digital-native brands and platforms

• Consumer electronics and connected devices

• Omnichannel commerce and D2C models

• Subscription and ecosystem-based business models

• Advise clients on:

• Product innovation and go-to-market strategies

• Digital commerce and customer experience transformation

• Platform/data monetization and ecosystem partnerships

• Supply chain agility and fulfillment transformation

• Client Relationship Management: Build and foster professional relationships with senior and C-level client executives. Should be well acquainted with clients business situation, able to speak on behalf of the clients best interests and countering views of the client executives, if necessary.

• Opportunity Identification/ Creation: Create/identify multi-million-dollar opportunities within existing and new clients using visionary industry knowledge, intellectual capital, background in potential problem areas, knowledge of upcoming regulatory and market changes, and Infosys services offerings.

• Engagement Delivery and Management: Provide intellectual leadership and active participation for the portfolio of projects, review the progress periodically with the team and client, and appropriately intervene in critical situations. Lead and guide the program team to address critical issues to ensure that the client realizes the business value articulated at the time of the deal closure. Must be active in the details of the program and have a positive impact on the outcome. Provide support and guidance for the engagement leads, resolve issues escalated to finalize and conclude the engagement.

• Proposal Development: Lead teams to prepare large proposals and program plans, facilitate Infosys differentiators (specific consulting frameworks, solution, intellectual property, etc.), articulate the value proposition, create and fine tune the financials and lead proposal presentations to create a compelling proposition for the client to engage Infosys.

• Contract Negotiation: Analyze the probability of winning the deal & the criticality of the deal for Infosys, as well as appropriately prepare for negotiations on terms and conditions of the engagement with the client. Obtain confirmation and approval from all internal stakeholders to ensure timely and smooth closure of the deal.

• Talent Management: Demonstrate the ability to attract, develop, and retain top 10% consulting talent to build the next generation of Infosys Consulting leaders.

• Recruiting: Plan headcount distribution, identify upcoming skill needs and potential sourcing pools. Interview candidates and influence a favorable perception of Infosys as an employer and decide on offer details to ensure that the practice has the appropriate skills required.

• Operations: Determine and implement strategy for the practice - where and how to compete and ensure operational discipline to enable practice growth.

• Business Planning: Prepare account plans, estimate sales potential, identify key clients and internal collaboration opportunities.

• Knowledge Management: Author or contribute to articles and Intellectual Capital that advance the quality of client service and oversee practice level knowledge management activities to lead and propagate a knowledge management culture within management consulting services.

Who we are:

Infosys Consulting's Consumer Goods, Retail and Logistics vertical is a community of business strategists, innovators, process engineers and technology leaders who partner with our clients' to deliver large scale business and IT/digital transformations.

Who you will collaborate with at Infosys:

Highly experienced, expert practitioners who have joined from big 4 consulting, IT services organizations, leading agencies, and technology platform companies. In addition, you will collaborate with several other business units within the larger Infosys organization.

CRL Focus Areas:

• Experience Transformation - Help clients think and act holistically about how experiences, digital products and services are designed, implemented, managed and optimized to meet consumer needs and drive growth.
• Digital Business Transformation - Help clients leverage the power of strategy, data, AI and technology to accelerate to their future, digitally enabled state, both in the way they work and the way they serve their customers.
• Intelligent Operations - Help clients enable the effective and efficient execution of business operations through data, technology, and workplace modernization.
• Digital Supply Chain Management (SCM) - Help clients leverage next generation technologies to improve end-to-end supply chain performance, agility and resilience.
• ERP Transformation - Help clients design and build an ERP system that supports the organization's strategic goals and provides the flexibility and scalability to adapt to changing business needs

Required Qualifications:

• Bachelor's Degree
• Business strategy and technology consulting experience within the Consumer Products, Retail and/or Logistics sector at large consulting firms
• Business value creation to support client initiatives.
• Knowledge/experience with Digital Business Transformation, CX/Commerce Strategy, Retail/CPG Operations and/or Supply Chain Management
• 11 years of management consulting experience within the Consumer Products, Retail and/or Logistics sectors, with strong sales/relationship management/account management experience
• Large transformation program management in complex environments
• Executive presence and clear communication skills, both written and spoken
• Ability to travel extensively.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:

• M.B.A or equivalent advanced degree
• 11 + years of management consulting experience within the Consumer Products, Retail and/or Logistics sectors, with strong sales/relationship management/account management experience
• Demonstrate proven success with Fortune 50 global Consumer Products, Retail and Logistics clients
• Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

148589BRCaliforniaUSAInfosys Limited Senior Principal - Business ConsultingITL USA San Francisco, CA Retail ,CPG and logistics, Retail and Consumer Packed GoodsProcess|Consulting processes|Technology Consulting process Senior Principal - Consumer Tech - Business Consulting210000256667About Us

Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale.

Infosys Consulting is helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.