Administrative Skills, Billing, Communication Skills, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Entry, English Language, Executive Assistant Skills , Expense Reports, High School Diploma, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multilingual, Plan Meetings, Presentation/Verbal Skills, Record Keeping, Salesforce.com, Spanish Language, Time Management, Travel Planning, Writing Skills
#IND123
Job Title: Member Engagement Coordinator
Pay range: $25-27 hr
Location: Tampa, 33602, Harbour Island - Hybrid
Must work onsite Tuesday and Wednesday
Schedule: Primarily 8:00-4:00 or 8:30-4:30. It’s a 7.5 hour shift.
Typically on the in office days employees do the 8-4 with ½ hour lunch.
Duration: Temp 12 weeks Coverage, ASAP START!
Main responsibilities:
- Monitoring the membership mailbox and responding to routine inquiries
- Routine CRM operations (account/contact/record maintenance/updates, data entry, running standard reports)
- Administrative support for the Americas team
- Meeting scheduling and coordination
- Travel arrangements and expense reporting , invoicing for the VP
- Preparing presentations and outreach materials
- Research support for outreach efforts
- Ensure that membership data in the CRM system is accurate, up to date, and complies with data governance standards. Maintain and update membership data in the CRM system and track records. Run reports and pull data from the CRM for the Membership team.
Required:
- Associates degree in a business-related field
- 5 years of High level Administrative Support, preferred C suite Executive Assistant
- Prior experience working with a Customer Relationship Management system (CRM), such as Salesforce
- Bilingual: Spanish/English is a strong preference
- Proficiency in MS 365 (Excel, Word, PowerPoint, Outlook, Teams)
- Strong MS Excel skills
- Excellent written and verbal communication skills
- High school diploma or equivalent
- Background check required