Sign upLog in

CRM & Data Specialist

KMK Consulting, Inc.

Morris plains, NJ

Apply
JOB DETAILS
JOB TYPE
Full-time
SKILLS
Analysis Skills, Biology, Biotech and Pharmaceutical, Communication Skills, Consulting, Cross-Functional, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Analysis, Data Management, Data Processing, Data Quality, Decision Support, Documentation, IT Governance, Operational Support, Operations Processes, Partner Sales, Problem Solving Skills, Process Improvement, Quality Monitoring, Sales, Sales Analysis, Sales Operations, Stewardship, Technical Analysis, Technical Strategy
LOCATION
Morris plains, NJ
POSTED
27 days ago

Position Overview
The CRM & Data Specialist will support the client’s commercial organization by ensuring the accuracy, quality, and governance of CRM data while partnering closely with cross-functional teams. The ideal candidate brings strong pharma experience, hands-on expertise with Life Sciences CRM platforms (Veeva, OCE, or similar), and a solid foundation in data stewardship or data governance.
Candidates with either CRM or data stewardship depth will be considered; those with both will be highly competitive.
Key Responsibilities
• Support day-to-day CRM operations, including data validation, issue resolution, and system enhancements.
• Maintain and execute data stewardship processes to ensure data accuracy, consistency, and compliance.
• Partner with Sales Operations, Data Governance, IT/IS, and Commercial teams to support CRM workflows and data needs.
• Monitor data quality and collaborate with stakeholders to resolve discrepancies.
• Contribute to CRM-related process improvements and documentation.
• Provide subject matter expertise on Life Sciences CRM platforms (Veeva, OCE preferred).
• Support cross-functional discussions and technical evaluations as needed.
Partnering with field force, resolving sales reps issues/questions.
Required Qualifications
• Pharmaceutical industry experience is required.
• Hands-on experience with Life Sciences CRM platforms, such as:
• Veeva, OCE, or equivalent CRM systems used in pharma
• Experience in data stewardship, data governance, or commercial data management.
• Strong understanding of CRM data flows, data quality processes, and commercial operations.
• Candidates may come from roles such as:
• Data Steward
• CRM Analyst
• Data Governance Specialist
• Sales Operations Analyst (CRM-focused)
• Technical backgrounds are welcome if candidates have strong CRM and data process understanding.
• Excellent communication, problem-solving, and stakeholder management skills.
About KMK
KMK is a leading data analytics and technology consulting firm supporting the Life Sciences industry with advanced commercial analytics, CRM solutions, and data-driven decision support. We partner with top pharmaceutical and biotech organizations to optimize commercial operations and elevate customer engagement through high-quality data, technology, and strategic expertise.
We are seeking a CRM & Data Specialist to join our team as a replacement for an existing role. This individual will play a key part in supporting CRM operations, data governance, and commercial data processes for one of our major pharmaceutical clients.

Powered by JazzHR

About the Company

K

KMK Consulting, Inc.

KMK Consulting Inc. specializes in Advanced Business Analytics for Large, Medium, Small Pharma and Biotech, as well as Financial Services. We offer the full suite of Business Analytics as a service, operating on a highly secure Cloud-Based Analytic platform.

We specialize in Promotional Response Tracking and Measurement, Resource Optimization, Multi-channel Promotion Mix Modeling, ROI Analysis, Sales Force Alignment, Incentive Compensation Design and Implementation, Call Planning, Advanced Targeting, Payer and Group Practice Analytics, as well as Information Management, customized reporting, and dashboard design.

Our management team has led large analytic teams in both Pharma and Financial services. We understand not only the technical side of the database and analytics world, but more importantly, the business side of the equation. We know how to turn the large stores of "big data" into key actionable insights.

KMK is headquartered in Florham Park, NJ (approx. 80 employees). Please visit us at www.kmkconsultinginc.com.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Biotechnology/Pharmaceuticals
FOUNDED
2000
WEBSITE
http://www.KMKConsultingInc.com/

Resume Resources

Free Resume TemplatesFree Resume Builder