CRM Technical Lead / Developer
Location: Remote
Type: W2 only contract
Core CRM Platform Expertise
· Strong hands-on experience with CRM platforms (any one or more)
· Microsoft Dynamics 365 (preferred).
· Salesforce.
· Oracle CRM / SAP CRM.
· Deep understanding of CRM architecture, modules, and data models.
· Experience in customization, configuration, and extension of CRM systems
Proficiency in object-oriented programming languages
· C# / .NET (for Dynamics)
· Apex, Visualforce, Lightning (for Salesforce)
· JavaScript / TypeScript
· REST/SOAP APIs integration
· Web services and middleware integration
· Hands-on experience in:
· Plugins, workflows, and business rules.
· Custom components and extensions
Integration & Data Management
· Experience in system integrations with third-party applications (ERP, marketing tools, etc.)
· ETL tools and data migration.
· Data synchronization s transformation.
· Understanding of Azure Integration Services / MuleSoft / Dell Boomi (or similar)
Cloud s DevOps/ Experience with cloud platforms
· Microsoft Azure / AWS
· CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins)
· Source control systems (Git, Azure Repos)
· Familiarity with containerization (Docker) is a plus
Proven experience leading CRM development teams
· Conduct code reviews
· Define development standards and best practices
· Mentor junior developers
· Strong experience in Agile/Scrum methodologies.
Troubleshooting s Support
· Debugging and performance tuning
· Issue resolution and root cause analysis
· Experience with production support s incident management
Excellent stakeholder management
· Ability to collaborate with:
o Business teams.
o Architects.
o Cross-functional technical teams
Good-to-Have Skills/ Certifications
· Microsoft Dynamics 365 / Salesforce Certifications.
· Azure / Cloud certifications.
· Power Platform (Power Apps, Power Automate).
· AI/Automation in CRM.
This is a remote position.