divh2Carmeuse CRM Manager/h2pThis strategic role oversees Carmeuses global Salesforce CRM platform, supporting Sales, Marketing, Customer Service, and the E-Commerce ecosystem to ensure consistent customer engagement and streamlined commercial processes while respecting regional needs. The CRM Manager drives the ongoing, phased development and execution of the Customer 360 roadmap, enhancing business processes and enabling stronger insights and reporting in close collaboration with stakeholders across all regions. The role also includes leadership of the Supply Planning and Optimization system, ensuring its smooth integration within the broader Supply Chain function. By championing the Customer 360 initiative, the CRM Manager leverages industry best practices and partners with high-performing teams to deliver actionable insights and promote continuous improvement across the organization./ph3Responsibilities Duties:/h3ulliOwn and communicate the global CRM strategy, roadmap, and governance, supporting Carmeuses Customer 360 vision./liliLead cross-functional collaboration with Sales, Marketing, Customer Service, and regional teams to drive adoption, process optimization, and customer lifecycle management./liliManage global CRM architecture, integrations (including ERP/SAP and Quintiq), data integrity, security, and vendor relationships./liliAlign CRM capabilities with supply chain and commercial processes to ensure cohesive business operations and data transparency./liliDevelop, mentor, and empower a high-performing CRM team in a dynamic, multicultural environment./liliOversee license management, cost optimization, release cycles, and effective change management practices./li/ulh3Job Qualifications:/h3ulliBachelors degree with 7+ years of experience/liliProven experience managing global CRM systems, preferably Salesforce, in a large, complex global organization./liliDirectly managed international team, providing leadership and guidance to ensure alignment across regions and business units driving organizational change and system adoption./liliStrong leadership and stakeholder management skills; demonstrated ability to build consensus and foster collaboration across geographies and business units./liliExpertise in CRM integrations with supply chain solutions and enterprise platforms (ERP/SAP)./liliExcellent analytical, problem-solving, and project management abilities./liliAbility to translate business needs into technology-driven solutions, with a focus on delivering measurable impact./li/ulh3Benefits Compensation:/h3ulliAnnual Base Salary Range of $150,000 - $167,000/liliPaid holidays and vacation time/liliGroup medical/pharmacy insurance options with company funded health care spending accounts/liliDental insurance Vision insurance/liliA 401k account with company matching contribution/liliCompany-paid life insurance and short-term and long-term disability insurance/liliOptions to purchase additional life insurance (employee, spouse, and child) and additional employee long-term disability insurance./liliEmployee Assistance Program (EAP)/liliTuition benefits including professional certifications/li/ulh3About Us/h3pREADY TO JOIN A ROCK-SOLID FAMILY?/ppCarmeuse started out as a small family-run business in Belgium./ppToday its a leading global producer of lime, high calcium limestone and dolomitic stone. Its products are essential to energy producers, environmental services, construction and manufacturing./ppWith over 90 production facilities spread across almost every continent, and over 4,500 employees working at Carmeuse every day, the companys most treasured resources are its people./ppCarmeuse is dedicated to maintaining a workplace that fosters equal opportunity and creates a diverse and inclusive work environment. All qualified applicants will be considered for employment regardless of race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity./ph3About the Team/h3pYou will be part of Carmeuse North America, a Rock-Star team of 2500 workers and employees bringing with them their own culture and specific needs. The North American headquarters is located in Pittsburgh, PA and has over three dozen production facilities across the U.S. and Canada./ph3Job Info/h3ulliJob Identification 193360/liliJob Category Information Technology (IT)/liliDegree Level Bachelors Degree/liliJob Schedule Full time/liliLocations 11 Stanwix street, Pittsburgh, PA, 15222, US (Hybrid)/li/ul/div