Plant HR Manager - Toledo, OH OP Mobility
Troy, MI29 days ago
CRM Performance & Insights Manager Jobs and Careers at Wolverine in Remote
Skip to main content
RECRUITMENT FRAUD ALERT
CURRENT EMPLOYEES
SAVED JOBS
Who We Are
Life @ WWW
Career Areas
Overview
Brand & Corporate
Customer Service
Distribution
Retail
Internships
Total Rewards
Locations
Rockford, Michigan
Boston, Massachusetts
Europe
Asia
Canada
Latin America
Recruitment Fraud Alert
Who We Are
Life @ WWW
Career Areas
Overview
Brand & Corporate
Customer Service
Distribution
Retail
Internships
Total Rewards
Locations
Rockford, Michigan
Boston, Massachusetts
Europe
Asia
Canada
Latin America
Current Employees
Saved Jobs
Search Jobs
Keyword
Location
Radius Radius 5 miles 15 miles 25 miles 35 miles 50 miles
Search Jobs
Join Our Team
CRM Performance & Insights Manager
Job ID 2026-10386
Apply Save Job
Refer Talent WWW Employees Apply
This feature is for current Wolverine employees to refer great talent. If you're already part of the team, please continue to refer someone! If not, explore and apply to our amazing opportunities-we'd love to have you join us.
Welcome!
This feature is for Wolverine employees to apply internally. Continue to proceed with your internal application. If you're looking for additional internal opportunities, head to our Internal Careers page to explore roles just for you.
Go Back Continue Anyway
Wolverine World Wide, Inc. (NYSE:WWW) is one of the world's leading designers, marketers, and licensors of footwear and apparel; It's global footprint spans 170 countries and territories. The Company's portfolio includes Merrell, Saucony, Sweaty Betty, Hush Puppies, Wolverine, Chaco, Bates, HYTEST, and Stride Rite. The Company is also the global footwear licensee of brands Cat and Harley-Davidson.
Wolverine Worldwide is driven by a Vision to Make. Every Day. Better. for its consumers, partners, communities, and shareholders.
In 2025, the Company was recognized by Footwear News as Company of the Year, by Forbes as one of America's Dream Employers, America's Best Employers for Women, and America's Best Employers for Company Culture, and by Inspiring Workplaces as one of the Most Inspiring Workplaces Globally.
Wolverine Worldwide is a Certified Great Place To Work.
The Manager, CRM Performance & Insights is responsible for monitoring CRM performance across channels, identifying trends, and turning data into clear, actionable insights that support decision‑making across the brand portfolio. This role provides analytical and operational support through forecasting, budget tracking, reporting, and data governance, ensuring CRM performance is measured consistently and accurately.
Primary Duties:
Monitor and analyze CRM channel performance to identify trends, risks, and opportunities that inform strategic decision‑making (25%).
Develop and deliver performance insights and summaries that clearly communicate results and recommendations (15%).
Own CRM forecasting and performance tracking documentation, including spreadsheets and budgeting tools (15%).
Own Month end billing and accruals of the CRM channels. (15%)
Execute quarterly and annual CRM performance reporting for brand teams, ensuring accuracy and consistency (10%).
Partner with Brand teams to define analytic needs and ensure requests are clearly documented and actionable (10%).
Collaborate with RRD (Iridio) and internal partners to validate scope, feasibility, and quality of analytics deliverables (10%).
Performs duties consistent with the company's AAP/EEO goals and policies.
Performs other duties as required/assigned by manager.
Knowledge, Skills and Abilities Required:
Bachelor's degree in Business, Marketing, Analytics, or related field, or equivalent experience
Ability to manage multiple workstreams and prioritize analytics requests.
Proficiency in Power BI, Tableau, Google Analytics, and Excel.
Understanding of CRM tools used for targeting (e.g., predictive models, segments)
Understanding of CRM Platforms (e.g., SalesForce Marketing Cloud)
Strong analytical, problem‑solving, and data‑storytelling skills.
Strong written and verbal communication skills.
Experience with CRM performance measurement, forecasting, and reporting.
Working Conditions:
Wolverine Worldwide has a flexible, hybrid work schedule, with three days in office and two days remote.
#LI-KD
Salary Minimum
$80,000.00
Salary Maximum
$105,000.00
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.
Apply Save Job
This feature is for current Wolverine employees to refer great talent. If you're already part of the team, please continue to refer someone! If not, explore and apply to our amazing opportunities-we'd love to have you join us.
Welcome!
This feature is for Wolverine employees to apply internally. Continue to proceed with your internal application. If you're looking for additional internal opportunities, head to our Internal Careers page to explore roles just for you.
Go Back Continue Anyway
","FormTypeId":null,"UrlLanguageCode":null,"PreviewType":0,"DateCreated":"2026-02-12T15:09:27.7414353","DateUpdated":"2026-03-26T19:28:19.9413884"}, 'site');
Share this job
Related Jobs
Explore our Company
Our Brands Life @ WWW Total Rewards
Featured Jobs
Explore our latest opportunities.
Retail Keyholder - Merrell Woodburn, United States
Maintenance Technician Rockford, United States
CRM Performance & Insights Manager Remote
Supervisor - 22 Hours - Sweaty Betty Exeter, United Kingdom
Lead Infrastructure Engineer (Storage, Backup, Azure) Rockford, United States
Store Manager - 40 Hours - Merrell Tewkesbury, United Kingdom
Join Our Talent Community
Find out when the right role opens up near you.
First Name
Last Name
Email Address
Country Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number
Upload ResumeRemove
Interested InPlease select a category or location option. Click "Add" to create your job alert.
CategorySelectAssistant ManagerCustomer ServiceDistribution Center GroupeCommerceFacilities GroupFinanceGeneral Management GroupHuman ResourcesInformation TechnologyKey HolderLegalMarketingMerchandisingPart TimePlanning GroupProductRetailSalesSeasonalStore ManagerSupply Chain
LocationSelectAltoona, IowaAntioch, TennesseeAsheville, North CarolinaAurora, IllinoisBath, EnglandBeaconsfield, EnglandBelfast, Northern IrelandBicester, EnglandBirch Run, MichiganBranson, MissouriByron Center, MichiganCamarillo, CaliforniaCambridge, EnglandCardiff, WalesChandler, ArizonaChesterfield, MissouriDawsonville, GeorgiaDestin, FloridaEdinburgh, ScotlandEllenton, FloridaEllesmere Port, EnglandEstero, FloridaExeter, EnglandFoley, AlabamaFolsom, CaliforniaFreeport, MaineGalway, ConnaughtGreenhithe, EnglandGretna, NebraskaGrove City, PennsylvaniaHanover, MarylandHoward City, MichiganHowell, MichiganKildare, LeinsterKittery, MaineLake George, New YorkLancaster, PennsylvaniaLeesburg, VirginiaLivermore, CaliforniaLondon, EnglandLutz, FloridaMackinaw City, MichiganMebane, North CarolinaMerrimack, New HampshireMiramar Beach, FloridaMonroe, OhioMyrtle Beach, South CarolinaNashville, TennesseeNorth Conway, New HampshireOxford, EnglandPark City, UtahPooler, GeorgiaPortsmouth, EnglandPottstown, PennsylvaniaQueenstown, MarylandRehoboth Beach, DelawareRingwood, EnglandRiverhead, New YorkRockford, MichiganRound Rock, TexasSaint Augustine, FloridaSanta Fe, New MexicoSevierville, TennesseeSheffield, EnglandSunbury, OhioTannersville, PennsylvaniaTewkesbury, EnglandThornton, ColoradoVacaville, CaliforniaWashington, PennsylvaniaWaterloo, New YorkWest Palm Beach, FloridaWeybridge, EnglandWoodburn, OregonWrentham, MassachusettsYork, England
Add +
I consent to receive both job alerts and marketing email communications. I may unsubscribe at any time.
I consent to receive SMS communications. Message and data rates may apply. I may opt out at any time.
Confirm Email
Already a Member Join Community
By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from Wolverine Worldwide
Follow Wolverine Worldwide Careers
2025 Wolverine Worldwide, Inc.
Returning Candidate? Log back in!
| Location | MI |