Benefits:401(k)Competitive salaryHealth insurancePaid time offTraining & developmentTitle: Operations Specialist Location: Chicago, IL (O‘Hare area; remote initially, then on-site) Job Type: Full-time, W2 Salary Range: 55,000–55,000–75,000 per yearSummary: Handle end-to-end cross-border logistics operations: booking, documentation, shipment tracking, exception resolution, data entry, and reporting.Key Responsibilities:Process air/ocean bookings, customs docs, and track shipmentsResolve exceptions (delays, damages, customs issues)Coordinate with airlines, overseas agents, last-mile carriersMaintain accurate data in WMSSupport cost reconciliation and billingGenerate operational reports (transit time, carrier performance)Requirements:1+ year international freight forwarding or cross-border logistics experienceFamiliar with WMS/TMS; Lingxing experience a plusDetail-oriented and accountableBilingual in English and ChineseBasic knowledge of U.S. customs clearance preferredWilling to work on-site near O‘Hare after initial periodFlexible work from home options available.#J-18808-Ljbffr