Cross-Functional Quality Engineer

Apple

Austin, TX

JOB DETAILS
SKILLS
American Society for Quality (ASQ), Apple, Artificial Intelligence (AI), Automation, Communication Skills, Computer Science, Cross-Functional, Customer Experience, Data Analysis, Data Quality, Diversity, Establish Priorities, Functional Programming Languages, Functional Testing, ISTQB Foundation, Leadership, Logistics, Mentoring, Privacy Regulations, Process Improvement, Product Engineering, Project/Program Coordination, Quality Assurance, Quality Assurance Methodology, Quality Engineering, Regulatory Compliance, Risk, SAP ECC (fka SAP R/3 and SAP ERP), Software Architecture, Software Development, Software Development Lifecycle (SDLC), Supply Chain Operations, System Architecture, Systems Analysis, Test Automation, Test Design, Test Plan/Schedule, Test Program, Test Strategy, Testing
LOCATION
Austin, TX
POSTED
16 days ago
**Role Number:** 200669780-0157 **Summary** Imagine what you could do here. At Apple, quality isn't a checkpoint, it's a mindset woven into every product, service, and experience we create. The people here don't just test software; they safeguard the customer experience that defines Apple in the minds of millions. If you see quality as a strategic force multiplier, not a final gate, then this role was built for you. The AppleCare Technologies team has an immediate opening for a Cross-Functional Quality Engineer to plan and lead testing across complex projects. In AppleCare Technologies, inclusion and diversity fuel our ability to solve the most complex quality challenges in the enterprise. Our Cross-Functional Quality Engineers are the architects of confidence. You will bring structure to ambiguity, elevate quality thinking across disciplines, and ensure that Apple's most ambitious systems initiatives ship with precision and integrity. We are looking for a quality leader who doesn't just execute test plans, but someone who shapes how Apple thinks about quality from day one of a program, leaving every team more capable than they found it. **Description** In this role, you will embed quality early in the software development lifecycle by driving risk-based testing strategies and ensuring quality is a shared responsibility across product, engineering, and business teams. You will lead large-scale, cross-functional testing programs utilizing data, analytics, automation, and AI/ML capabilities to prioritize efforts and improve delivery outcomes. Additionally, you will focus on building organizational capability through mentoring, process improvement, and the adoption of innovative testing practices. **Minimum Qualifications** + Bachelors degree in computer science or related field, or equivalent experience + 5+ years of experience leading quality engineering and cross-functional testing at an enterprise scale. + Experience with risk-based testing methodologies and shift-left quality strategy, resulting in proactive defect prevention. + Background utilizing test automation frameworks and driving automation adoption across teams. + Experience with Generative AI and/or AI/ML in a quality engineering or software development context. + Knowledge of system and software architecture models, including analyzing system interdependencies and translating them into actionable test designs. + Experience establishing QA program structure, coordinating cross-project testing initiatives, and optimizing quality investments. **Preferred Qualifications** + Domain knowledge in Services, Operations, Supply Chain, and/or Logistics within a large enterprise environment. + Background leading testing for SAP R/3 to S/4 HANA migrations. + Experience supporting data privacy and regulatory compliance programs (e.g., PIPL, GDPR, PDPA), including validation of data handling controls and data governance processes. + Familiarity working within a global organization and collaborating with geographically distributed teams. + ISTQB, ASQ, or equivalent quality engineering certification. + Ability to lead and influence without direct authority across engineering, product, and business stakeholders. + Capability to distill technical complexity and communicate effectively with both technical and non-technical audiences. + Aptitude for navigating ambiguity and bringing structure to complex quality challenges.

About the Company

A

Apple

We bring amazing people together to make amazing things happen.

We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.

About Apple

There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1976
WEBSITE
https://www.apple.com/jobs