CRP nCino Program Manager

Glacier Bancorp, Inc. (GBCI) is a regional bank holding company providing commercial banking services in 80 communities through 129 banking offices in Montana, Idaho, Colorado, Utah, Washington and Wyoming. GBCI offers an extensive benefits package that includes, but is not limited to, medical, dental, vision, life insurance; retirement plan including employer match and profit sharing; paid vacation, holiday and sick leave. Salary is negotiable depending upon relevant experience.

About The Role

Summary

The Program Manager is responsible for leading complex, cross-functional programs comprised of multiple interrelated initiatives to deliver strategic business outcomes. This role ensures strong alignment between program objectives and enterprise strategy by partnering closely with product and business leaders while maintaining transparency around tradeoffs, risks, dependencies, and constraints. The Program Manager owns program-level governance, planning, reporting, and stakeholder engagement, providing clear executive visibility into progress, risks, decisions, and value realization. This role coordinates schedules, resources, and dependencies across initiatives, performs long-range resource forecasting, and surfaces conflicts with actionable resolution options. The Program Manager supports and mentors project managers and scrum masters, ensuring delivery practices lead to successful program outcomes.

Additionally, the Program Manager leads end-to-end delivery of initiatives using Agile, Hybrid, and Waterfall methodologies. This role manages scope, budget, risks, and drives delivery execution while proactively removing impediments to ensure work moves smoothly from decision to delivery.

This is a highly visible role that regularly interfaces with management and team members at all levels of the organization. Success depends on the ability to build and continually strengthen relationships across the organization and with vendors in order to enhance operational capability. A high degree of professionalism and diplomacy is essential to establishing trust and achieving success in this position.

This is a Corporate position which may be located at an available bank division location across our nine-state footprint in AZ, CO, ID, MT, NV, TX, UT, WA, or WY.

Click here to learn more about our bank divisions.

The mid-rate pay for this position is

$115,580.93 + / per year (calculated for Kalispell, MT).

All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.

WA Applicants ONLY range: $107,009.76 to $160,514.63 a year.

Description

Program Governance & Strategic Alignment

• Plan and manage programs composed of multiple related initiatives that are cross-functional and/or enterprise-wide.
• Ensure program objectives align to strategic goals and intended business value.
• Partner with Product leadership to understand goals, outcomes, and sequencing without owning prioritization decisions.
• Assist leaders and business owners by illuminating tradeoffs, constraints, and dependencies.
• Participate in quarterly planning to surface cross-team impacts and dependencies.

Stakeholder & Documentation Management

• Develop and maintain stakeholder maps and communication plans.
• Build strong, trusted relationships across business, technology, compliance, and vendor partners.
• Facilitate alignment conversations across stakeholders with competing priorities.
• Own reporting, executive updates, and program-level dashboards.
• Create and maintain program documentation, including: Program status reports, risk and decision logs, schedules and budgets, program metrics and performance indicators and lessons learned
• Lead regular program reviews with executive sponsors and key stakeholders.
• Identify and communicate emerging risks, issues, and required decisions early.

Program-Level Resource & Dependency Management

• Coordinate program-level schedules, milestones, and dependencies across initiatives.
• Perform long-range resource forecasting at the program level.
• Surface resource constraints and conflicts to leadership with options for resolution.
• Coordinate shared infrastructure and sequencing to benefit the overall program.
• Support, mentor, and coach project managers/scrum masters operating within the program.

Agile, Hybrid, & Traditional Project Delivery

• Lead end to end delivery of initiatives using Agile, Hybrid (Agile + Waterfall), and Waterfall project management methodologies.
• Ensure adherence to defined project standards, policies, and governance practices.
• Define and manage project scope, budget, risks, and dependencies.
• Manage delivery execution, dependencies, and schedules while proactively removing impediments and roadblocks.
• Partner with sponsors and stakeholders to plan, execute, and govern projects.
• Lead cross functional teams to deliver outcomes.
• Communicate project status through structured meetings, reporting, and documentation.
• Ensure accurate project documentation, approvals, and audit readiness.
• Manage transition from project completion to operational handoff.
• Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.
• Lead end to end delivery of initiatives using Agile, Hybrid (Agile + Waterfall), and Waterfall project management methodologies.
• Ensure adherence to defined project standards, policies, and governance practices.
• Define and manage project scope, budget, risks, and dependencies.
• Manage delivery execution, dependencies, and schedules while proactively removing impediments and roadblocks.
• Partner with sponsors and stakeholders to plan, execute, and govern projects.
• Lead cross functional teams to deliver outcomes.
• Communicate project status through structured meetings, reporting, and documentation.
• Ensure accurate project documentation, approvals, and audit readiness.
• Manage transition from project completion to operational handoff.
• Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.

About You

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Required/Preferred

Education Level

Description

Required

Bachelor's Degree

Bachelor's Degree in a business-related discipline, such as organizational management, marketing, finance, or information technology.

Experience

Required/Preferred

Experience Level

Description

Required

A minimum of 4 years hands-on experience as a program manager and a project manager/scrum master for large, complex projects within a banking or business environment, with a minimum of 2 years as a program manager.

Required

A minimum of 2 years experience with nCino Commercial Loan Origination System.

Required

Advanced / Specialized Knowledge

Experience working with various project management methodologies (i.e. Waterfall, Agile, Scrum, SDLC) and various tools (i.e. Microsoft Project, Workfront, ADO, Jira, Confluence).

Preferred

A minimum of 4 years experience managing projects or programs in banking industry.

Preferred

A minimum of 4 years experience managing projects or programs in IT.

Preferred

1 year

A minimum of 2 years experience planning and problem solving with product management and delivery teams.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.