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Cruise Director - Dutch Speaking

Holland America Line

Seattle, WA

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JOB DETAILS
SKILLS
Administrative Procedures, Administrative Skills, Coaching, Computer Skills, Corporate Policies, Cross-Functional, Demographics, Dutch Language, English Language, Environmental Regulations, File Management, Leadership, Logistics, Maintain Compliance, Microsoft Excel, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Multilingual, Performance Management, Presentation/Verbal Skills, Product Demonstration, Program Planning, Safety Compliance, Safety/Work Safety, Security Protocols, Storytelling, Team Lead/Manager, Team Player, Theater, Time Management, Writing Skills
LOCATION
Seattle, WA
POSTED
30+ days ago

Description


**This application is seeking candidates bilingual in both Dutch and English**

The Cruise Director is the face of Holland America Line’s Entertainment and Enrichment program, embodying our brand's tradition of elegant travel and meaningful discovery. As the primary Host and Emcee, this role combines charisma, stage presence, and creativity to deliver programming that is both engaging and refined. From leading the Welcome Show with the full cast to hosting Gala Nights, the Orange Party, signature events, and marquee game shows, the Cruise Director ensures every moment is presented with polish and purpose.

The Cruise Director also leads the activities team, setting the vision for programming and ensuring every event runs to a high standard. They motivate and support the Assistant Cruise Director, Activities Crew, and Youth Host, building a culture of teamwork, accountability, and guest focus. Through strong leadership and visible presence, the Cruise Director creates an environment where the team can succeed and guests feel inspired and engaged throughout their journey.


Key Job Responsibilities



  •  Host and deliver engaging live programming, including event introductions, game shows, trivia, enrichment talks, culinary demonstrations, and special presentations in both English and Dutch.
  •  Lead signature events such as the Welcome Show with the full cast, Gala Nights, the Orange Party, Mariner events, and marquee game shows.
  •  Champion the guest experience by overseeing the daily entertainment schedule and ensuring programs are delivered with consistency and polish.
  •  Serve as a visible ambassador throughout the ship, setting guest expectations with accurate and timely information.
  •  Lead the activities team, including the Assistant Cruise Director, Activities Crew, and Youth Host, providing direction, coaching, and accountability.
  •  Foster teamwork and collaboration within the department, building an environment that supports both team success and guest satisfaction.
  •  Collaborate with the Entertainment Director on program planning, hosting assignments, and overall execution.
  •  Guide team members in developing stage presence, performance skills, and guest interaction.
  •  Oversee administrative responsibilities including scheduling, timekeeping, evaluations, and in-port manning compliance.
  •  Ensure compliance with company policies, safety protocols, security, and environmental regulations.
  •  Maintain a professional appearance in line with company dress and grooming standards.
  •  Utilize the Daily Program and Navigator App to guide guests to events and encourage participation.
  •  Support port arrival logistics and provide information to guests as needed.
  •  Deliver impactful guest experiences on the World Stage, ensuring events meet performance and operational standards. 

Experience


Minimum Experience
  • Must be fluent in Dutch.
  • Bachelor’s degree in business, communications, hospitality, or related field of study, or equivalent professional experience
  • Three years of experience in guest service, hospitality, or entertainment-related fields
  • Exceptional verbal, written, and presentation skills both on stage in front of large audiences and in smaller, more personal settings
  • Ability to work effectively both independently and as part of a team
  • Experience using computers for a variety of tasks
  • Competency in Microsoft applications including Word, Excel, and Outlook
  • Knowledge of scheduling, file management, and other administrative procedures
  • Ability to work within tight deadlines and adapt to changing schedules

Preferred Experience
  • Prior experience as a Cruise Director, Assistant Cruise Director, or senior entertainment leader on a premium or luxury cruise line
  • Demonstrated ability to lead, coach, and inspire a diverse onboard team, with accountability for scheduling and performance management
  • Strong public speaking, hosting, and storytelling skills with a polished, guest-service–oriented presence
  • Proven success curating and executing daily activity programming that resonates with a mature, well-traveled guest demographic
  • Experience collaborating cross-functionally with hotel, entertainment, and operational leaders to deliver seamless, high-quality guest experiences

About the Company

H

Holland America Line


Bij Holland America Line geloven we dat reizen de wereld kan veranderen. Voor ons is het verbeteren van de wereld een hoger doel en wij doen dit door de geest te verruimen, connecties te leggen en een gedeelde humaniteit te stimuleren.

Holland America Line is al 145 jaar een toonaangevende pionier op het gebied van cruises. Als u op zoek bent naar de ruimste en comfortabelste schepen op zee, bekroonde service, geraffineerd dineren, een uitgebreide keuze aan activiteiten en verrijkende programma's en verrassende wereldwijde routes, dan bent u hier aan het goede adres.

Onze vloot van 14 moderne klassieke schepen biedt meer dan 500 cruises per jaar waarbij alle zeven continenten worden bezocht. Cruises hebben zowel populaire als minder bekende havens als bestemming in de Caraïbische Eilanden, Alaska, Europa, Mexico, Zuid-Amerika, het Panamakanaal, Australië, Nieuw-Zeeland en Azië - tevens bieden wij unieke reizen naar de Amazone, Antarctica en uitgebreide Grand Voyages.

Holland America Line is trots op haar milieuprogramma. Het bedrijf behaalde haar eerste ISO 14001-certificaat in juni 2006. ISO 14001 is de internationaal erkende norm voor milieumanagement en omvat vrijwel elk aspect van wat er op en rond onze schepen gebeurt. Holland America Line werd keer op keer gecertificeerd voor het voldoen aan deze norm, een bewijs dat het waken over de veiligheid van onze gasten, bemanningen, schepen en de omgeving waarin we leven en werken niet alleen de juiste overtuiging is, maar ook essentieel is voor de succesvolle uitoefening van onze activiteiten.

Als onderdeel van onze sociale verantwoordelijkheid werken het bedrijf, de medewerkers en de gasten samen om iets terug te doen voor gemeenschappen en organisaties overal ter wereld. Of het nu gaat om donaties van scheepsvoorwerpen aan een weeshuis, het opruimen van een buurtpark, 5K wandelen aan boord om geld in te zamelen voor kankeronderzoek of het schenken van geld aan rampenhulp, Holland America Line en haar medewerkers investeren tijd en middelen om een steentje bij te dragen.

Iedere medewerker van Holland America Line streeft ernaar om onze gasten een werkelijk bijzondere ervaring te bieden. We verheugen ons erop om u welkom te heten aan boord.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Travel, Transportation and Tourism
WEBSITE
https://www.hollandamerica.com/nl_NL.html

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