Cruise & Resort Specialist

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Opportunity Overview

Do you enjoy helping people plan memorable getaways and discovering exciting vacation options? We are currently seeking motivated individuals to join our remote team as Cruise & Resort Specialists.

In this role, you'll work with travelers who are interested in resort vacations, cruise experiences, and leisure travel. You'll assist with trip coordination, provide helpful recommendations, and help ensure every aspect of the planning process is handled with care and accuracy.

This opportunity is ideal for individuals seeking a flexible remote role with training, support, and opportunities for personal and professional development.

What You'll Be Doing

• Consult with clients to understand their vacation interests, travel dates, and preferences
• Assist with arranging cruise vacations, resort stays, all-inclusive packages, and related travel services
• Explore available options through approved supplier and booking platforms
• Present recommendations based on traveler needs and budget considerations
• Coordinate reservation requests and review travel details for accuracy
• Provide assistance with itinerary modifications and client follow-up
• Maintain organized records of travel plans, confirmations, and communications
• Monitor current promotions, supplier announcements, and destination updates
• Participate in virtual learning sessions and team development programs

Qualifications

• Strong people skills and a service-oriented mindset
• Excellent written and verbal communication abilities
• Good organizational and problem-solving skills
• Confidence using web-based tools and online systems
• The ability to manage responsibilities independently
• A positive attitude and willingness to learn
• Reliable internet access and basic computer proficience
• At least 18 years of age
• Authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions

Perks

• Remote work flexibility
• Schedule options that support work-life balance
• Comprehensive onboarding and training resources
• Ongoing guidance from experienced team members
• Access to travel industry suppliers and booking platforms
• Travel-related rewards, incentives, and special offers
• Opportunities for professional growth and expanded responsibilities
• Collaborative and supportive virtual team environment