CS Material Logistics Inventory Specialist

Job Title: CS Material Logistics Inventory Specialist
Location: Remote
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Remote
Shift Timings: 8:00 AM - 5:00 PM

Position Summary

• Responsible for managing consignment, trunk stock, and tool inventory for the CX Field organization.
• Assist the Field organization with spare parts and tool & test inventories.
• Provide reporting and analysis related to inventory management activities.
• Prepare and perform annual physical inventory activities in accordance with accounting guidelines.

Key Stakeholder Interactions

• Customer Administration.
• Memphis Returns.
• Regional Service Managers.
• Customer Service Engineers (CSEs).
• CSML.
• Third-Party Logistics Provider (DHL).
• Finance.
• Calibration Provider (SIMCO).
• Customer Care Center.
• Tool Center Staff.

Inventory Management Responsibilities

• Provide inventory support services over the phone and online for Customer Service Engineers and business partners.
• Support inventory accuracy, reporting, reconciliation, and process improvement initiatives.
• Assist in resolving inventory-related issues and maintaining compliance with accounting standards.

Customer Administration Support

• Resolve service report errors.
• Process reversals for incorrect billings.
• Support serial number error escalations related to the installed base.

Memphis Returns Support

• Resolve return processing errors and issues.
• Proactively identify opportunities for process improvements to reduce errors.
• Research and follow up with CSML regarding missing parts in Memphis.

Physical Inventory Management

• Coordinate and schedule physical inventory activities with Field Management.
• Execute physical inventory activities with the Field organization in a timely manner.
• Reconcile inventory between SAP, CSE, and Calibration systems while maintaining minimal variance.
• Work closely with Customer Service Engineers and Management teams for escalations and material recounts.
• Follow up on inventory transactions that were processed incorrectly during physical inventory activities.
• Investigate and resolve inventory discrepancies.

Error Handling and Support

• Resolve purchase order posting errors.
• Resolve tool order failures.
• Prepare inventory reports and analytical reporting as required.
• Support inventory management process improvements and issue resolution.

Required Skills

• Strong problem-solving skills for inventory issues and workflow challenges.
• Detail-oriented approach to support accounting standards, audit requirements, and inventory accuracy.
• Self-motivated with the ability to work productively in a remote environment.
• Flexibility and adaptability to changing workflows and priorities.
• Strong organizational and multitasking skills.
• Strong analytical and reporting capabilities.

Preferred Experience

• Material logistics background.
• 5 8 years of logistics or inventory-related experience preferred.
• 1 2 years of relevant experience will also be considered.
• SAP experience, preferably within a customized enterprise environment.
• Microsoft Excel skills including basic lookup functions and reporting support.
• Inventory reconciliation and audit support experience.

Education

• Associate s Degree required.
• Bachelor s Degree in Supply Chain, Logistics, or related discipline preferred.

Technical Skills

• SAP.
• Microsoft Excel.
• Inventory Management.
• Supply Chain Operations.
• Logistics Coordination.
• Reporting and Analysis.
• Physical Inventory Management.
• Reconciliation Processes.

Top Required Skills

• Problem-solving skills for inventory issues and workflow challenges.
• Strong attention to detail to support accounting processes and audit requirements.
• Self-motivated and productive in a remote work environment.
• Flexibility and adaptability to changing daily workflows.

Nice to Have

• Strong organizational skills.
• Ability to handle varied tasks and changing priorities effectively.

TekWissen Group is an equal opportunity employer supporting workforce diversity.