CSO Assistant - Community Resources Retention Specialist (Adult Probation) - Downtown

CSO Assistant - Community Resources Retention Specialist (Adult Probation) - Downtown

Salary

$3,602.39 - $4,008.79 Monthly

Location

Various Locations, TX

Job Type

Regular Full-time

Job Number

17278

Department

Community Supervision and Corrections Department

Opening Date

09/25/2026

Closing Date

Continuous

• Description
• Benefits
• Questions

Position Description

About The Harris County Community Supervision and Corrections Department (CSCD):

The Harris County Community Supervision and Corrections Department (CSCD) is one of the largest probation departments in the United States, supervising more than 70,000 individuals and employing over 600 staff members across 6 locations. We provide a wide range of services including community supervision, outpatient counseling, cognitive-behavioral programming, and residential treatment, designed to strengthen our clients' abilities and support their long-term success. With a focus on utilizing evidence-based practices, we aim to improve outcomes and reduce recidivism for all clients under supervision.

Position Overview:

To support the operations of the Department by providing assistance in the completion of duties that do not require CSO Certification.

Duties and Responsibilities:

• May perform any of the following duties;

Greet clients, staff, and community partners in a courteous manner.

Monitor and maintain resources@csc.hctx.net mailbox and respond to requests for assistance/services in a professional and timely manner.

Monitor Community Resources Division phone bank and relay messages to appropriate personnel promptly.

Follow up communication with client/staff to ensure referral forms are completed thoroughly and accurately.

Support clients in accessing community resources and post-secondary opportunities.

Operates computer systems used to check in clients.

Follow up/follow through and enter outcomes in case management systems of clients referred to employers, community organizations and other agencies for additional resources and services.

Performs case work which does not require CSO certification.

Facilitate communication between clients and the Community Resources Manager and Coordinator.

Exercised privileged communication as related to the position and maintains expertise in the operations, functions, and scope of the department.

Testifies in Court, when required, as to the procedures followed while performing any assigned duty.

Reviews information in Case Management System (CMS).

Maintains and updates information into the Program CSS Database

Works overtime as required.

Performs other related duties as assigned.

• Contributes to and helps create a positive work atmosphere by behaving and communicating in a cooperative and amicable manner with supervisors, coworkers, subordinates, and members of the public.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

Requirements

Education and Experience:

• Two (2) years of education at an institution of Higher Learning (Minimum 48 hours semester credit or equivalent at Community College or University).

OR

• Two (2) years of substantive work in the criminal justice industry.
• Must demonstrate experience in application of case management principals

OR

• Six (6) months of employment with a Texas Community Supervision and Corrections Department

Knowledge, Skills, and Abilities:

• Thorough knowledge of current office practices and procedures. Good working knowledge of current computer functions and procedures.

• Must have good oral and written communication skills.

• Must be eligible for access to TCIC system.

Licensure:

• Valid Texas Drivers' License.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

• Bilingual - Spanish

• Experience working in a reentry program or with justice-involved individuals.

• Knowledge of community resources and services available to support justice involved individuals.

General Information

Position Type and Typical Hours of Work:

• Regular Full-time

• Hours will be discussed during departmental interview.

Salary:

• $3,602.39 Monthly - $4,008.79 Monthly ($23.13 Hourly)

• Depends on Qualifications

• Based on 26 Pay Periods

Work Environment and Physical Demands:

• While performing the duties of this job, the employee regularly works in an office setting.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and to reach with hands and arms. The employee is frequently required to stand, talk, observe and hear. Able to lift heavy files, up to 25-30 pounds.

Reporting Relationships:

• Reports To Position: Supervisor or designated personnel.

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions:

Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*
• Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the Countys behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website:

www.benefitsathctx.com

01

Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma
• Some College (at least 48 credit hours)
• Associate Degree (at least 60 credit hours)
• Bachelors Degree
• Masters Degree or higher
• None of the above

02

Which of the following best describes your verifiable work experience in the criminal justice industry? Please be sure to include any relevant information in the Work Experience section of your application.

• Less than two (2) years
• Two (2) years but less than three (3) years
• Three (3) years but less than four (4) years
• Four (4) years or more
• I do not have this experience

03

Do you have six (6) months of employment with a Texas Community Supervision and Corrections Department? If Yes, please be sure to include any relevant information in the Work Experience section of your application.

• Yes
• No

04

Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

05

Which of the following languages are you able to speak, read and comprehend fluently? Select all that apply.

• English
• Spanish
• Vietnamese
• Mandarin
• Arabic
• Other Language(s)
• None of the above

06

Do you have experience working in a reentry program or with justice-involved individuals?

• Yes
• No

07

This role requires a Valid Drivers License (Texas upon hire) Do you have a Valid Drivers License?

• Yes, I have a Valid Texas Drivers License
• Yes, I have a Valid Drivers License but understand I must obtain a Valid Texas Drivers License prior to start date
• No, Im not interested

Required Question

Employer Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website https://www.governmentjobs.com/careers/harriscountytx