CSR/Dispatcher

MJ Frick Company

Nashville, Tennessee

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Dental Insurance, HVAC, Health Insurance, Interpersonal Skills, Maintenance - HVAC, Multitasking, Organizational Skills, Plumbing, Record Keeping, Telephone Skills
LOCATION
Nashville, Tennessee
POSTED
30+ days ago
Benefits:
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
We’re Hiring a Rockstar HVAC/Plumbing CSR/Dispatcher! – Nashville, TN

Hey everyone
 We’re on the lookout for a Customer Service Rep/Dispatcher to join our team here in Nashville, TN!

This is a full-time, on-site role, perfect for someone who’s organized, loves talking to people, and can keep things running smoothly behind the scenes. You’ll be the go-to person for scheduling techs, answering customer calls, and making sure the day flows like clockwork. ️

A little about the job:

  • Coordinate and schedule our plumbing & HVAC technicians

  • Dispatch jobs quickly and efficiently

  • Chat with customers and keep them updated

  • Help with record-keeping and parts/equipment needs

  • Work closely with our awesome service team to keep everyone on track

We’d love to find someone who:

  • Stays cool under pressure and loves multitasking

  • Has great communication and people skills

  • Knows their way around scheduling software (ServiceTitan or FieldEdge is a bonus!)

  • Has some basic knowledge of HVAC & plumbing (not required but super helpful)

  • Brings a positive attitude every day

Location: Nashville, TN
Hours: Full-time, on-site

If you’re looking to join a fun, fast-paced team where every day is a little different — we’d love to hear from you!
Compensation: $18.00 - $23.00 per hour




About the Company

M

MJ Frick Company