CSR-Logistics

Alcon 3PL

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JOB DETAILS

SALARY

SKILLS

Google Apps, Logistics, Order Management, Pallet Jack, Quality Control, Record Keeping, Returns Processing, Spreadsheets, Warehousing

LOCATION

Riverside, CA

POSTED

1 day ago

Position Description

Lobos Staffing

9512666225

***Requirements***

1 year experience with reverse logistics.
Experience with Order Management System (OMS) and Warehouse Management System (WMS)
Comfortable around a computer.
Familiar with spreadsheets and google docs (Optional)
Experience with communicating took such as teams (Optional)
Ability to lift and move packages as needed

****Receiving, Inbounds, and Returns Associate Duties***

Reverse Logistics (Returns Processing)

Receive and process small parcel returns.
Look up return details in the Order Management System (OMS).
Inspect returned items and determine their condition:
- New - Can be restocked as sellable inventory.
- Open/Used - Requires further assessment for resale, refurbishment, or disposal.
Store returned inventory in the appropriate locations based on condition.
Document return issues:
- Write detailed notes describing damage or defects.
- Take pictures and upload them to the OMS for record-keeping.

Receiving Shipments (Inbound Processing)

Locate and verify incoming shipments within the Warehouse Management System (WMS).
Report the received quantities and compare them with expected shipments.
Identify and report any discrepancies or issues, such as:
- Damages caused by carriers - Must be documented and reported immediately.
- Shortages or overages - Ensure accurate inventory tracking.
Apply billable services to inbound shipments when required, including:
- Receiving fees per carton
- Shrink wrapping per pallet
- Inspection and quality control
- Image capture for documentation

Type: Part-time

Pay: $17.00 per HOUR