Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
Provides excellent customer service for patients/families/representatives and other members of the treatment team.
Maintains patient scheduling functions, and sets patient appointments through established guidelines.
Interviews and completes the registration process for patients utilizing the specific service.
Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
Perform basic laboratory procedures including aseptic procedures and taking patient's vital signs.
Perform venipuncture and administer routine, non-controlled medications.
Administer medication as directed by and under the direct supervision of licensed physician.
Collect routine laboratory specimens as directed by the provider
Qualifications:
Experience Requirements 1 year - medical assistant - preferred
years -Two to four years clerical customer service experience – ideally in a health care related industry - preferred
2 1 year – One-year experience with third party payors and computer experience for in putting data and reviewing patient demographic material
Education High School Diploma or GED equivalent - required
Certifications/Licensure
Certified Medical Assistant (CMA) required - or at time of hire
Basic Life Support (BLS)- required - at time of hire
Medical Terminology Certificate - preferred- within 30 days
Driver's License Florida - required - at time of hire
Travel 80% - 100% travel
Additional Details This position requires 80% -100% travel to various UFJPI clinical locations. Current Florida Drivers License and proof of auto insurance required at time of hire
UFJPI is an Equal Opportunity Employer and Drug Free Workplace