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CSR - Riverside

Alcon 3PL

Riverside, CA

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JOB DETAILS
SALARY
SKILLS
Chargebacks, Corporate Policies, Customer Relations, Customer Support/Service, Data Entry, Develop and Maintain Customers, Import/Export, Microsoft Office, Order Processing, Problem Solving Skills, Safety Process, Safety/Work Safety, Shipping Documents, Time Management, Warehousing
LOCATION
Riverside, CA
POSTED
3 days ago
Position Description

We are now hiring for a busy warehousing and fulfillment firm in the city of Riverside, CA.
Position: Customer Service Representative
Pay: $17/hr

Responsibilities:

  • Review and process new orders throughout the day based on start ship dates and delivery dates
  • Receive orders on various systems and acknowledge, export, and import into the Warehouse Management software for processing
  • Routing orders when necessary
  • Track shipments until shipped
  • Prepare all shipment documentation (BOLs/packing slips)
  • Process new customer requests based on ongoing projects
  • Perform data entry for various job tasks
  • Ensure that all orders are being handled in a time sensitive manner
  • Review vendor routing guides ensure that outbound shipments are compliant and devoid of chargeback issues
  • Review and maintain email correspondence, responding to inquiries in a timely manner with clients, vendors and carriers, acknowledging email receipt and researching open issues as needed; maintain positive customer relationships
  • Knowledgeable in Microsoft office programs
  • Schedule request delivery and pick up appointments
  • Maintain closing orders and confirming receipts in a timely manner
  • Perform other duties as required by management
  • Take initiative to solve a problem before involving management
  • Continuously perform all required tasks in a safe manner, adhering to all established safety rules, procedures, and company policies
Please feel free to give our office a call if interested.

Front office recruiter - (951)266-6225

Type: Full-time

About the Company

A

Alcon 3PL

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